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    Customer Service/Inside Sales Representative - Edmonton, Canada - Lehigh Hanson

    Lehigh Hanson
    Lehigh Hanson Edmonton, Canada

    2 weeks ago

    Default job background
    Description

    AutoReqId: 19682BR

    Pay Class: Salaried Non-Exempt

    Pay Rate: $58, $77,500.00

    Department: Sales

    Line of Business: Cement Sales

    Position Type: Temporary

    Job Posting:

    Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates, and ready-mixed concrete. Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada

    Heidelberg Materials is seeking a Temporary Inside Sales Representative (6 month term) to join our team at our Cement Plant in Edmonton, Alberta. This role reports directly to the Customer Services Manager.

    The Inside Sales Representative will be responsible for receiving and processing of cement and fly ash sales orders. This opportunity is perfect for the sales professional who is looking to grow their career with an industry leader. While focusing on growing existing and prospective customers to increase market share and improve profit margins, you will begin your career with a proven leader in the cement and construction materials industry.

    What you'll get to do:

  • Leads the order process assuring accurate, courteous, and timely scheduling and data input of customer phone, online, and email orders.
  • Work with carriers to schedule and dispatch delivery to customers on an on-time basis.
  • Ensure all incidents or issues regarding quality, customer complaints or delivery are entered into database.
  • Prioritize customer needs to provide superior customer service and support.
  • Develop and maintain customer relationships.
  • Work closely with sales department in identifying customer needs and wants.

    • Essential Experience & Skills:

  • Minimum high school diploma. Preference will be given to candidates who possess a post-secondary education
  • Previous administration or inside sales experience an asset
  • Excellent customer relations and communication skills
  • Problem solver with an aptitude for focusing on customer requirements
  • Working knowledge of Microsoft Office products.
  • Ability to work independently as required and under time and scheduling pressures
  • Knowledge of the trucking industry
  • Strong organizational skill
  • Shift work, rotating 12-hour shifts

    • Preferred Experience and Skills

  • CDM Order Management experience is an asset
  • SAP experience is an asset
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