- Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
- Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
- Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
- Work with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).
- Partnering with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify our common problems and limit their frequency and volume.
- Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
- Partner with your supervisor to find new ways to improve our systems and process.
- Analysis and Reporting
- Business Acumen, Planning and Management
- Communication and Presentation
- Champions Diversity & Inclusion
- Customer Focus and Relationship Building
- Champion for Change
- Influencing
- Information and Technology Proficiency
- Leadership
- Problem Solving and Decision Making
- Regular and on-time attendance.
- Hours may exceed 40 hours per week.
- Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required
- Bachelor's Degree required, from an accredited university or equivalent
- 3 years or more previous demonstrated analyst work experience.
- Proven experience within an SAP environment.
- Work experience in an operations or manufacturing environment
- Work experience in a food production or food service environment
- Experience working within a cross-functional team
- Prior training and development experience preferred
- Must be able to demonstrate proficiency in one of three core job functions (Billing, Data, Pricing)
- Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
- Must have solid analytical skills.
- Display an outstanding work ethic.
- Must work effectively in a team based environment.
- Must have the ability and desire to meet required timelines.
- Strong mathematical aptitude.
- Ability to communicate well with internal and external customers, verbally and in writing.
- None.
- Regular and on-time attendance.
- Hours may exceed 40 hours per week.
- Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months.
- Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required
- Regular office environment.
- Direct Line Manager (Title): 1 (Mgr, Roconciliation or Mgr, ASG Analysis)
- Dotted Line Manager (Title, if applicable): N/A
- Number of Direct Reports:
- Number of Dotted Line Reports:
- Estimated Total Size of Team: varies
- Thinking - Information search and analysis, problem resolution skills
- Engaging - understanding others, team leadership, developing people
- Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
- Achieving - delivering business results under pressure, championing performance improvement, customer focus
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ASG Analyst - Mississauga, Canada - Gate Gourmet
Description
We're looking for motivated, engaged people to help make everyone's journeys better.
Responsible for mastery of one of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.
Essential Duties and Responsibilities:
ASG Core Competencies
Demonstration and or proven success in 2 of the 10 following ASG, job competencies:
Work Demands
Education:
Desired Work Experience:
Job Skills:
Communication Skills:
Certificates, Licenses and Registrations:
Work Demands:
Environmental Requirements:
Organization Structure
Demonstrated Competencies to be Successful in the Position:
If you want to be part of a team that helps make travel and culinary memories, join us