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Credit Control Specialist
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Senior Specialist - Victoria, BC, Canada - IBI Group
Description
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. This is a hybrid/remote role reporting into the Credit Control Manager, to support Western Canada. The Credit Control Specialist will support collection efforts by effectively managing a portfolio of assigned clients. This position will partner with finance and operations to proactively identify accounts receivable concerns, resolve, and mitigate future recurrences.The successful candidate is a leader who will use advanced analytical skills to review clients and their projects for complete account resolution.
Very strong written and verbal communication skills are required, along with the ability to establish credibility and effective professional relationships with clients, project managers, and other departments.
Monitoring and managing credit & collections for a portfolio of clientsAnalysis of client billing to proactively address collections risk potential
Root cause analysis
Requesting and pursuing payment on delinquent accounts
Investigation and reconciliation of accounts receivable items
Accurately evaluate and report client issues to senior leadership, including reserve recommendations
Collaboration with Project, Billing, and other teams to find resolution
Perform activities associated with a collection's emphasis (reporting, root cause analysis, training, team lead, systems/solution, etc.)
Knowledge, or the ability to quickly attain the knowledge of, collections pertaining to engineering and construction industry, familiar with project accounting
Technical experience and skills:
Microsoft Suite, intermediate Excel skills
Technical experiences and skills in Oracle
Bachelor's Degree or equivalent experience
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet.
Our Commitment to Equality, Diversity, Inclusion & Belonging:
As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women's Network, and Diversity & Inclusion Council.
We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation.
We request applicants submit a RESUME highlighting relevant work experience; These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence, drug testing and driver's license record.
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