Sales/social Media Associate - Barrie, Canada - Metalwood Studio
Description
Position Title:
Sales/Social Media Associate
Location:
69 Saunders Rd, Barrie
Department:
Sales
Reports To:
Manager
Travel Required:
No
Approx. Travel %
Part I - Position Purpose
Under the direction of the Manager, the Inside Sales/Social Media Associate will be assigned to various tasks within sales and that assist with the effective operation of the Studio and online sales.
Part II - Position Functions
- Answer phones, redirecting calls to appropriate personnel and greet customers.
- Record and modify customer information, POS processing, PO's, invoicing and estimates within QuickBooks.
- Receive Work Orders, intake forms and input into system and file paper copy according to procedure.
- Process online store sales and orders.
- Provide information and expertise on company services and in store product lines.
- Describe features, technical specifications, and uses of products or services.
- Excellent communication skills, both verbal and written in English.
- Inventory management and restock shelves.
- Scheduling customer studio and shop appointments.
- Maintain an organized and clean showroom.
- Social Media experience is required to assist in posting and creating content.
- Other duties as required.
Part III - Position Specifications
Work Experience Requirements:
2 years' experience working in an order desk setting.
2 years' experience working in customer service.
2 years' Social Media Experience and asset.
Education Requirements:
High school diploma/GED.
Required Skills:
- A POSITIVE ATTITUDE is a must
- Possesses an energetic, outgoing, and friendly demeanor.
- Exceptional customer service.
- Basic math skills.
- Ability to calculate Board Footage is an asset.
- Ability to read tape measure is a must.
- Knowledge of wood types, terminology, and industry an asset.
- Ability to build rapport with clients.
- Knowledge of Instagram, Facebook and various other social media platforms required.
- Comfortable working with MS Excel and computers generally.
- Willingness to learn product lines.
- Ability to follow workflow processes and policy and procedures.
- Health and Safety Oriented.
- Knowledge of Quickbooks and Fishbowl are an asset.
Salary:
$18.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Barrie, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 2 years (preferred)
Work Location:
One location
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