Group Administration Specialist - Waterloo, Canada - Equitable CA

Equitable CA
Equitable CA
Verified Company
Waterloo, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff.

Join Equitable today.


Position Title:
Group Administration Specialist


Reports To:
Manager, Group Administration


Department:
Group Claims & Admin Mgmt


Term:
Permanent Full-Time


Work Arrangements:
This is a hybrid role.

You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity:
Equitable is looking for a Group Administration Specialist to join our team.

We're looking for someone who is passionate about working with plan administrators and advisors to provide an outstanding benefits experience for their members.

We want individuals with demonstrated skills client service, administrative excellence and a proven eye for detail.

This is a great opportunity to start your career in the insurance industry at one of Waterloo Area's and Southwestern Ontario's Top Employers 2024


What you will do:


  • Update and validate plan member and plan sponsor information
  • Assist plan members and plan sponsors with account activations
  • Administer pay direct drug cards including problem solving utilizing provider's software
  • Terminate and reinstate plan members, divisions and group contracts to ensure that only eligible claims are paid
  • Provide support to other applicable Group departments by assessing and confirming member eligibility
  • Request medical evidence of insurability when necessary
  • Interpret system audit reports and take corrective action when required

What you will bring:


  • Update and validate plan member and plan sponsor information
  • Assist plan members and plan sponsors with account activations
  • Administer pay direct drug cards including problem solving utilizing provider's software
  • Terminate and reinstate plan members, divisions and group contracts to ensure that only eligible claims are paid
  • Provide support to other applicable Group departments by assessing and confirming member eligibility
  • Request medical evidence of insurability when necessary
  • Interpret system audit reports and take corrective action when required

What's in it for you:


  • A healthy worklife balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and companypaid benefits program
  • An additional paid volunteer day each year so you can spend time giving back to the community
  • Immediate enrollment in the company's pension program with employer matching
  • Employee resource groups that support an inclusive work environment
  • Tuition support and specialized program assistance
  • An onsite fullservice cafeteria with a variety of daily options
  • Discounts on company products and services, and access to exclusive employee perks
  • Regular EQ Together events focused on company togetherness and collaboration
As part of the recruitment/offer process you will be required to:

  • Provide two professional references (minimum one supervisor and above).
To learn more about Equitable, we encourage you to explore our organization.

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