Transit Special Constable - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission
Toronto Transit Commission
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

_Please note:
_

_The TTC Special Constable Service is now accepting Ontario Association of Chiefs of Police (OACP) Certificates. Please ensure to include a valid copy of your certificate with your resume and cover letter. Those without a current OACP Certificate may be invited to the TTC's internal testing._

JOB INFORMATION

Requisition ID: 8062


Number of Vacancies:
Up to 40

Department:
Special Constable Service Patrol Section


Salary Information:
$ $46.02


Pay Scale Group:
TEEO (CAN/A/D/TEEO)


Union:
CUPE 5089


Employment Type:
Regular


Weekly Hours: 80


Off Days:
Various


Shift:
Rotating


Posted On:
July 17, 2023


Last Day to Apply:
July 28, 2023


Reports to:
Staff Sergeant (Acting)


The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"


JOB INFORMATION:


  • We are currently seeking Transit Special Constables to work 80 hours biweekly with rotating shifts and various offdays

KEY ACCOUNTABILITIES:


  • Delivering law enforcement, emergency/incident response, investigation, patrol, crime prevention, inspection including revenue protection, detection, deterrent and customer service duties to protect TTC employees, customers, facilities and vehicles
  • Carrying out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer, agent and occupier of the TTC in accordance with Federal and Provincial statutes, Municipal Bylaws and established contracts, agreements, policies and procedures.
  • Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated in accordance with the Ontario Human Rights Code and Related Orders.
  • Promoting and maintaining positive customer relations and communications with the public and TTC employees.

SKILLS, KNOWLEDGE AND EXPERIENCE:


  • Successful completion of Grade 12 or its recognized equivalent combined with several years of directly related experience in customer service/hospitality, healthcare, or social services.
  • Demonstrated experience dealing with diverse and vulnerable communities.
  • Demonstrated ability to deescalate situations of a contentious nature.
  • Demonstrated ability to work effectively in a team environment.
  • Comprehensive knowledge of law enforcement and security operations.
  • Strong and effective interpersonal, verbal and written communications skills; and the ability to be diplomatic, tactful, patient and courteous while providing a high level of customer service.
  • Solid administrative and organizational skills to prioritize and complete planned and unplanned duties including investigations, patrol, enforcement activities, incident and emergency response and other assignments.
  • Must pass the TTC Special Constable selection recruitment process and established training standards.
  • Must pass annual requalification training and established background investigations as required.
  • Must be eligible to obtain and maintain Special Constable status in accordance with any established Agreement.
  • Possess a valid, nonprobationary Province of Ontario class G driver's licence or an equivalent licence from another Canadian Province or Territory.
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.


The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship.

Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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