Shared Service Administrator - Surrey, Canada - Finning Canada
Description
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Responsible for support of the overall service process and management of time entry within the service department
Job Description:
Major Job Functions:
- Accountable for the open to invoice and average age of timecard entry
- Accountable for accuracy and timely coding of accounts payable, expense reports, time sheet entry, attendance and vacation time recording
- Accountable for accuracy and timely national safety code log submissions
- Accountable to support the Service Work in Progress process and to identify the aging of work orders
- Accountable for tracking near miss and incident reporting for the branch
- Intake & creation of Maintenance Work Order Service Requests. This includes verifying commercial requirements were met and documented, clarity on billing requirements & structure, and receives customer sign off on estimate & quote
- Review and document Work Order checklist to verify completeness, escalate any invoicing delays immediately
- Provide updates during Service Work in Progress Meetings to achieve real time accuracy
- Consolidate customer information containing all pertinent inspections, photos and reports. Submit package for review and presentation to customer for approval
- Complete final invoice
- Review and process service personnel timecards for accuracy, document for customer billing
Qualifications:
- Post-Secondary education with a focus in Administration, Business or Accounting is considered an asset.
- Experience with Document Control processes (history and audit trail) would be beneficial
- Experience with progress billing; understanding the financial impacts of billing, repair and service work processes
- Proficient with a variety of software including MS Office Suite
- Strong communication skills, both verbal & written
- Attention to detail, able to juggle multiple competing priorities
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