Technical Support Supervisor - Toronto, Canada - SPIN VFX
Description
Education:
College/CEGEP
- Experience: 5 years or more
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
Supervision:
- 510 people
Computer and technology knowledge:
- Python
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability:
- Accurate
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Workplace information:
- Remote work available
Health benefits:
- Dental plan
- Health care plan
Financial benefits:
- Bonus
Long term benefits:
- Group insurance benefits
- Other benefits
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Other benefits:
- Onsite amenities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
More jobs from SPIN VFX
-
Pipeline Supervisor
Toronto, Canada - 6 days ago
-
Vfx Editor
Toronto, Canada - 3 weeks ago
-
Vfx Editor
Toronto, Canada - 3 weeks ago
-
Spin Academy Presents a Global Program: Discovering
Toronto, Canada - 2 weeks ago