Patient Information Clerk - Toronto, Canada - SickKids

SickKids

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About SickKids:

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.

As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.

Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.

SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description:

As a Patient Information Clerk, you will frequently be the first point of contact when patients and families arrive to the department.

You will provide service in a customer-focused manner.

You will facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families.

You will also support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner.

Here's What You'll Get To Do

Greet patients and families, and assist in meeting their needs when appropriate
Schedule and coordinate appointments and meetings
Organize and maintain patient charts, as well as electronic and paper information filing systems
Maintain electronic calendar/schedules
Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
Prepare requisitions
Provide clerical support to all health care staff
Perform other duties as assigned Facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families
Support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner
Arrange patient transport to internal/external hospitals/care centre's
Prepare and forward requisitions/documents to appropriate personal in a timely manner.

Here's What You'll Need

Diploma from a recognized Medical Administration program
Medical Terminology certificate
Previous clerical experience in a hospital/medical environment
Experience with patient registration systems is required
Basic proficiency with computers (i.e. word processing)
Strong communication, interpersonal and organization skills
Demonstrated problem solving abilities
Ability to be selfdirected, to be flexible and to take initiative
Attention to detail and efficient time management
Strong customer service orientation
Patient registration experience is an asset

Employment Type: 1.0 FTE (35 hours/week)

Our Commitment to Diversity:

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital's receipt of all necessary documentation.

**How to Apply