Repairs Clerk - Saint-Laurent, Canada - CrownRing

CrownRing

Verified Company

Saint-Laurent, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Company:

CrownRing is a fast growing Canadian company looking for motivated, trustworthy and dedicated employees to join our team.

As Canada's leading wedding band and engagement ring manufacturer, we strive to maintain a professional work environment, both in our image and quality of work.

We are looking for passionate, driven employees that are true believers in our immense potential.

The Repairs Clerk is a hardworking, bright, trustworthy person with excellent communication and computer skills for administration and general office duties.

You will be assisting with the administration and operations of the company.

Responsibilities:

Process and manage customer returns following established guidelines and policies.
Coordinate and track product repairs, ensuring timely completion and communication with customers.
Collaborate with crossfunctional teams, including Customer Service and Quality Control, to address customer concerns and find optimal solutions.
Assist in identifying patterns or trends related to returns and repairs, contributing to process improvements.
Ensure compliance with company policies and procedures throughout the repairs/returns process

Requirements:

High school diploma or equivalent, Associate degree preferred
Proficient computer skills, including Microsoft Office Suite and data entry
Detailoriented with the ability to prioritize and multitask effectively.
Previous experience in a customer service, repairs, or returns role is a plus.
Ability to work independently and collaboratively within a team environment.
Problemsolving skills with a proactive and positive attitude.

Working at CrownRing:
We aspire to empower our employees through growth opportunities within the company. Our modern workplace offers a beautiful, bright, community-oriented office. We offer a competitive health, mental health, dental and vision benefits for you and your family.

Hours:
Monday-Thursday (9h00-18h00)

Friday (9h00-15h30)

Office is in an industrial area therefore having a car is an asset

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.

Job Types:
Full-time, Permanent

Salary:
$18.00-$19.00 per hour

Benefits: