Lead, Clinical Education and Quality - Metro Vancouver Regional District, Canada - First Nations Health Authority

First Nations Health Authority

Verified Company

Metro Vancouver Regional District, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FNHA Overview:

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

JOIN OUR HISTORIC JOURNEY
At FNHA, you'll have the opportunity to contribute to BC's history.

With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.

Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?

Position Summary:

With a strong view to providing access to culturally safe, high quality care closer to home, FNHA launched 2 virtual service pathways in 2020: 1) The First Nations Virtual Doctor of the Day (FNVDOD), and 2) The First Nations Virtual Substance Use and Psychiatry Service (FNVSUPS).

These two services currently provide virtual access to primary care, substance use, and mental health services for Indigenous people and their family members living in BC.

Following the success of our first 2 years of service provision, FNHA is expanding the services and staffing mix for both pathways to further strengthen and grow the quality and capacity of the closer-to-home services we offer.

The Lead, Clinical Education and Quality has a strong mental health or primary care clinical background, and provides leadership and management of clinical education programs, activities, resources, and related processes and services that facilitate clinical skills development of Virtual Services clinical staff in both FNVDOD and FNVSUPS.

In this unique role, the Lead will also provide key support with quality improvement within the Virtual Services.

As a health and wellness organization, the First Nations Health Authority has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

Responsibilities:

Clinical Education:

Using a twoeyed seeing approach, manage delivery of full spectrum group and individual education for Virtual Services staff by: Determining education requirements; developing, planning, coordinating, and delivering education programming and activities; evaluating efficacy of education programming.
Coordinates and/or delivers regular core cultural safety, traumainformed practice, antiIndigenous racism, and nonviolent crisis intervention education and training
In collaboration with Virtual Services leadership, completes learning needs assessments of individuals or groups, provides expert advice, analysis and recommendations to support the determination of the ongoing educational requirements to meet or exceed standards of practice.
Develops and revises educational programs and strategies based on clinical evidence, mandated education requirements, current wise practices, clinical decision support tools, current literature and resources, and education theory.

Clinical Quality

Supports Clinical Services Manager with review of incident reports, planning and implementing necessary changes for quality improvement
Evaluates both strengths and risks in clinical practice, programming, and workflows, assists in the identification and analysis of trends requiring organizational actions
Develops and manages client and staff safety indicators for tracking and trending incidents, and the incident management process
Supports the Clinical Services Manager with conducting chart audits for the purposes of continuing quality improvement.

Partnerships, Collaboration, and Program Support

Regularly collaborates and liaises with FNHA Nursing Collaborative Practice Team, as well as with FNHA Quality Department to ensure alignment in planning, clinical support, and wise practices
Collaborates with internal and external stakeholders, participates on a variety of designated professional or operational committees and working groups at the local, program and/or regional level.
Participates in the recruiting, interviewing, selecting, and hiring of new Virtual Services staff as requested by the Clinical Services Manager.
Critical incident response, debriefing, and assistance with coverage of code white response as needed.
Performs other related duties as assigned.

Qualifications:

Education