Network Specialist Spécialiste Réseau - Montréal, Canada - Estruxture Data Centers

Estruxture Data Centers

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The position can be based in Calgary or Montreal / Le poste peut être basé à Calgary ou à Montréal.

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La version française suit la version anglaise _

We host the data. We provide the connections. We protect the information.
eStruxture is more than a data center: it's THE largest Canadian data center platform.

It's 15 locations across the country, over 760,000 square feet of space, over 130MW of power and access to over 1,400 network and cloud service providers.

As a growing company, we provide our customers with the capacity, performance and flexibility to meet the demanding expectations of the marketplace and enable them to scale quickly.

And that's what we want to offer our employees.

Become a connected Network Specialist**The Network Specialist manages eStruxture's networks and ensures they function efficiently by collecting performance data, monitoring its security, troubleshooting issues, anticipating problems, and performing routine maintenance. Working closely with internal and external customers, the Network Specialist responds promptly to all requests and provides constant, professional communications to stakeholders. Working in a 24/7/365 service provider environment, the Network Specialist takes ownership of the complete Data Center network stack and ensures the continuous availability and operation of eStruxture's network environment. Adhering to industry best practices and internal policies and procedures, the Network Specialist mitigates risk by securing and hardening eStruxture's network infrastructure against intrusion and attack.

This is included in the package

Renewable energy used exclusively by the company: because we care about the environment just like you do;
The Good Neighbors Squad: a team that works on initiatives to give back to society (e.g. fundraising for Ukraine);
The Feedback Forum: a forum that meets every 6 to 8 weeks to discuss areas for improvement;
The opportunity to work in hybrid mode from different locations: in Montreal on Kirkland, Downtown or on St-Jacques Boulevard, or in one of our 5 sites located in Ontario;
Telemedicine and reimbursement of your professional expenses;
Annual social events and festivities so you can spend time with your dynamic colleagues outside of work;
And the opportunity to contribute to the rapid growth of a Canadian company headquartered in Montreal.

Your contribution

The duties and responsibilities include but are not limited to:

Troubleshooting

Responds to escalated support requests (internal and external customers)
Investigate and respond to reports of service degradation and network outages
Proactively monitor eStruxture's network environment for events
Install, configure and support all network elements
Participate in a 24/7/365 oncall rotation

Network Security

Manage and maintain eStruxture's network firewalls
Participate in network security assessment and testing
Identify, document, and remediate network vulnerabilities
Proactively patch and update network and operating systems
Collaborate with eStruxture's Cyber Security Analyst

Other Responsibilities

Design and provision external customer solutions as required
Participate in coaching and training of Level 1 and 2 support teams
Manage multiple, complex network projects to completion
Assist eStruxture's Product and Sales teams as required
Create and update accurate network documentation

Working Conditions

The role has standard working conditions in an office environment and remotely with a regular workweek from Monday to Friday.

The incumbent must be willing to work outside of normal business hours when required and participate in a rotating 24/7 on-call rotation.

Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.

The role requires mínimal travel (15%) to support engagements within specified region.

Our contribution

Team: We are one family.
Inclusion: Everyone is welcome at our company.
Responsibilities: We take responsibility and ownership.
Customer centricity: They are at the heart of everything we do.
Neighborliness: We care about the wellbeing of those around us.

The profile we are looking for
Experience

Minimum 5 years of experience in the field is required, service provider experience is preferred
Handson experience working with Cisco, Juniper, and Ciena network equipment
Experience working with Palo Alto and Fortinet firewalls
Previous experience working with NMS platforms such as LibreNMS, SolarWinds, and OpenNMS
Handson experience working with vCenter, vMware, vSAN and ESXI environments
Project Management experience (PMP, Agile)

Education/Certification/Designation

College or bachelor's degree in Internet Communications Technology, Computer Science, Information Systems, or equivalent program
CCNP, JNCIP, or equivalent networking certification
CIS