Credit & Collection Specialist (Retail) - Burlington, Canada - Gentek

Gentek

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Gentek Building Products is a leading manufacturer and distributor of quality building products.

With 3 Canadian manufacturing plants and 22 distribution offices, we are well positioned to provide our customers with quality products and a superior customer service experience.

We are currently looking for a
Credit and Collection Specialist (Retail) to join our corporate office team based at our distribution branch in Burlington.

Job Description:

Responsibilities:

Working from our Burlington office you will:

Credit, Collection, and administration for Retail accounts and or commercial accounts
Need to resolve and follow up on unauthorized deduction.
Upload payment for all Retail accounts and handling mismatch payments
Reconcile payments of retail accounts against our record of receivables
Responsible for credit and collection for assigned supply center
Maintain policies and procedures related to credit, receivables, collections
Maintain corporate DSO targets and attain performance objectives as established
Assess and analyze the creditworthiness of new and existing customer and establish credit limits per customer.
Evaluate credit data
Obtain and analyze bank and trade references
Obtain and analyze credit reports
Responsible for releasing orders on credit hold
Provide timely updates on collection activity
Initiate collection calls and other action for escalated receivables issues
Dispute resolution and mitigation
Liaise with distribution branch staff to assist with effective management of A/R issues and collections
Professionally communicate with customers on escalated disputes
Document collection efforts
Special projects as assigned by the Director of Credit

Qualifications:

Experience and education:

Excellent oral and written communication skills
Working knowledge of the construction industry. Application of liens a plus
Mature and dependable disposition
High degree of organization and attention to detail/accuracy
Strong computer literacy with Microsoft Office specifically excel
University Degree in Business or related field (preferred)
Great initiative and autonomy
AS400 experience a plus
Ability to function in a fast paced & highenergy, ever changing environment with a strong sense of urgency and flexibility