Bilingual Remote Sales Specialists - Toronto, Canada - SP Data Digital

SP Data Digital
SP Data Digital
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Who We Are:


What We Offer:

-
100% Work From Home Opportunity:

  • Paid training + Learning Lab
-
Hourly base wage of $22 per hour + uncapped bonus potential:

  • Full-time positions
  • 40-hour week
  • Opportunity for growth and development
  • We have great Benefits: HEALTH + DENTAL + VISION (We've got you covered)
  • Online Classroom with engaging environment and with great support
  • Immediate start dates

The Job:


What you will be doing:


  • Handle Inbound and Outbound calls to our existing customers working in our Work from Home operating environment
  • Build rapport, create great customer experiences by presenting product and service solutions that resolve customer requests and prevent customer churn by following through on commitments
  • This includes asking probing questions, actively listening, explaining benefits, handling objections
  • Be sales focused, driving incremental revenue by upselling our products to existing customers
  • Achieve multiple performance metrics to earn uncapped monthly commissions
  • Manage call flows and provide first call resolution
  • Maintain a high level of confidentiality
  • Please note: Depending on business needs, agents may be required to take some inbound call volume

What you bring:


  • At least 6 months experience selling a product or service; upselling experience preferred
  • At least 6 months experience in customer service
  • Bilingual French/English (Must be fluent with reading, writing and speaking French )
  • Experience in call center environment is a plus
  • Completed high school diploma or higher
  • Available to work on a flexible schedule: days, evenings, and weekends to meet customer demand

Important Details:


  • Permanent full time hours of work: Shift timings are between Monday
  • Sunday: 10:00 AM10:00 PM, 5 days a week, 8 hours shift.
  • Ability to commute to our Toronto location on designated day to pick up equipment
  • Must have a dedicated and distraction free workspace
  • Internet connection MUST be hardwired to router with ethernet cable (No WIFI)
  • Internet speeds of mi/nimum 15Mbps Download/6Mbps Upload
  • Headset with microphone (USB)
  • Builtin or extended Webcam

SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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