Support Staff - Toronto, Canada - Rogers Communications

Rogers Communications

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that's exactly what we're building at Rogers Sports & Media.

A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do.

Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team.

Collectively, we touch 30 million of Canadians every month

Are you interested in joining the Toronto Blue Jays Game Staff Team? This is your chance.

The Toronto Blue Jays are looking for Support Staff.

SUMMARY

The Toronto Blue Jays Organization is seeking hard-working individuals with a dedication to custom service and a passion for enhancing the fan experience from entry to exit of both events and games.

This role requires a willingness to assist fans in a polite and friendly manner, strong interpersonal communication skills and ability to problem solve.

Applicants must be available to work 90% of all non-baseball related events, such as concerts, and 40% (32 games) of regular season Toronto Blue Jays home games, including evenings, weekend and holidays as required.

Staff will be expected to attend pre-event/game meetings 30 minutes prior to gates open.

This is part-time contract position running from January to November, with the possibility of extension.

This role may be for you if:

You have a passion for customer services
You are handson and unafraid of taking on new challenges
You thrive in a fastpaced highvolume working environment

RESPONSIBILITIES:

Greet and assist all fans with a welcoming, friendly attitude
Provide directions for fans towards seating areas, their seats or any other desired location such as concessions or merchandise locations.
Monitor safety of all fans
Receive and act on any fan complaints with a warm attitude and problemsolving approach
Fulfill duties of assigned role in accordance to job specific training provided
Report any incident (major or minor) on an Incident Report Card and submit report to your supervisor

QUALIFICATIONS:

Excellent problem solving and judgment skills
Strong ability to be assertive and influential
Excellent oral and written communication skills complimented with a friendly and professional manner
Basic familiarity with mobile devices and navigating apps
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
You must be able and interested in supporting a team environment
Available to work a minimum 90% of all nonbaseball events scheduled in a calendar year
Available to work a minimum of 40% (32 gams), Blue Jays regular season scheduled home games
Ability to work in a busy, fastpaced environment while standing/walking/climbing stairs inside/outside for 35hour shifts

This role may be for you if:

You have a passion for customer services
You are handson and unafraid of taking on new challenges
You thrive in a fastpaced highvolume working environment

Schedule: Part time

Shift:
Variable

Length of Contract:
No Selection

Work Location:1 Blue Jays Way (210), Toronto, ON

Travel Requirements:
None

Posting Category/Function:
Baseball / Stadium Operations & Game Day Events

Requisition ID: 279865

Posting Notes:
Rogers Sports & Media