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    Housekeeping Supervisor - Toronto, Canada - SoHo Hotel Toronto

    SoHo Hotel Toronto
    SoHo Hotel Toronto Toronto, Canada

    2 weeks ago

    Default job background
    Full time, Part time
    Description

    We are looking for an Area Supervisor to lead all aspects of our Hotel. You will motivate our staff to provide excellent customer service. Area Manager responsibilities include maintaining revenue, profitability and quality goals. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our Hotel runs smoothly and customers have pleasant experiences.

    Job Duties

    Provide supervision over our Hotel locations

    Determine ways to increase profitability through maximizing sales and minimizing costs

    Review monthly sales goals and provide updates, asking for support when needed

    Ensure compliance with sanitation and safety regulations

    Appraise staff performance and provide feedback to improve productivity

    Deliver superior service and maximize customer satisfaction

    Regularly review product quality and research new vendors

    Manage Hotel good image and suggest ways to improve it

    Recommend ways to reach a broader audience (e.g. discounts and social media ads)

    Implement policies and protocols that will maintain future Hotel operations

    Collaborate with Hotel managers, providing guidance as needed



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