- Engage with clients in accordance with the Moncler Selling and Service standards
- Achieves and exceed sales goals and key retail KPIs (Average Dollar Transaction - ADT, Units per Transactions - UPT, Data Capture, Repurchase Rate, etc.)
- Develops and fosters long-lasting client relationships through engaging conversation and active clientele management
- Drive business and sales goals by proactively reaching out to existing clients and developing new clients
- Maintain company merchandise presentation standards
- Proactively follow-up with customer charge sends, repairs and holds
- Develop and maintain product knowledge
- Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
- Support in inventory preparation and execution
- Partner with all employees in the store to maintain a collaborative work environment
- Additional responsibilities as assigned
- Previous experience in luxury retail
- Proven track record of successful sales generation, building and developing client relations
- Results-driven and customer focused
- Strong communication skills (verbal, in person, via email, SMS, etc.)
- Strong attention to detail
- Proficient computer knowledge (MS Word, Excel and Outlook)
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Tiffany & Co Quebec, Canada Permanent JobPosition · Overview: · We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. · Being a part of Tiffany & Co. means being part of a collecti ...
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Client Advisor, Full-time
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Tiffany & Co. Québec, Canada Full time**Overview**: · We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inc ...
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Desjardins Quebec City, CanadaAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we ha ...
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beBee Professionals Quebec City, Canada Customer Support Representatives FreelancebeBee Professionals is looking for a Customer Care Advisor to join our team in Quebec City. The successful candidate will be responsible for providing excellent customer service to our clients. · The ideal candidate should have a minimum of two years of customer service experienc ...
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Customer Care Advisor
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Client Advisor - Québec, QC, Canada - MONCLER
Description
POSITION OVERVIEW:
Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style. Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/exceeding individual and store goals. RESPONSIBILITIES:access_time 3 months ago | place Halton hills
access_time 3 months ago | place New westminster
access_time 3 months ago | place Halton hills
access_time 3 months ago | place Vaudreuil-dorion
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