Evening Clinic Receptionist - Vancouver, Canada - Vancouver College of Massage Therapy

Vancouver College of Massage Therapy

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for an Evening Clinic Receptionist to join our best-in-class massage therapy college.

ABOUT YOU
You are a customer service expert who enjoys working with the public. You have the ability to prioritize, multitask, and have a great eye for detail. You are able to speak with confidence, communicate effectively, and aren't afraid to enforce policy when necessary.

ABOUT US

Founded in 2006, Vancouver College of Massage Therapy is the leading massage therapy college in North America with the highest pass rates on CMTBC's registration exams of any massage school in B.C.

In addition to the college, we have a 15 room on-site massage clinic.

We are dedicated to educational excellence and ensuring that each of our students graduates with the knowledge, experience and professional skills needed to succeed in the massage therapy profession.

Join our growing team as our Evening Clinic Receptionist

YOUR RESPONSIBILITIES

Answer and direct all incoming calls, return client calls
Check in patients for appointments
Maintain patient bookings, cancel, amend, rebook and communicate all updates to clients, instructors and students.
Maintain complete patient information/files in Jane, compliant with CMTBC charting requirements.
Update notes on patient accounts including patient rates, changes to appointments, issues.
Process payments.
Submit deposits to accounting, monitor cash rec. sheet and notify discrepancies
Maintain clinic float and reconcile cash and credit
Scan patient intake forms.
Enforce college policies with students.
Document and address patient comments, concerns.
Communicate any service issues to Management
Tidy clinic reception and boardroom area, water plants, restock snacks.

Qualifications/Skills
-
Excellent Spoken English:

Terrific telephone, interpersonal and computer skills
Professional and customer focused
Organized and ability to multitask
Excellent time management
Excellent attention to detail
Punctual and reliable

Shifts are 4:00pm-8:00pm, 2 or 3 weekday evenings per week and occasional Saturday.
If this sounds like the right fit for you, please send us your resume via Indeed. We look forward to hearing from you

Job Types:
Part-time, Permanent

Salary:
From $17.50 per hour

Schedule: