Travel Customer Service Call Center Agent - Burnaby, Canada - Odenza Vacations

Odenza Vacations
Odenza Vacations
Verified Company
Burnaby, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
PUT YOUR FUTURE IN GEAR AND BREAKTHROUGH INTO THE FAST-PACED WORLD OF TRAVEL.

  • Do you enjoy talking on the phone?
  • Do you have proven problemsolving skills & a passion for customer service?
  • Are you a natural leader with the ability to inspire and motivate those around you?
In one of the most competitive markets, Odenza Vacations Inc. located in Burnaby, BC adheres to a trend of steady growth and promoting 100% from within. As a member of our team, you will be involved in customer service, industry development, and public relations.

We are looking for key players to join our team of Customer Service Agents with these specific qualities:

  • Computer savvy
  • The ability to provide superior Customer Service
  • A Passion for People
  • Competitive, goaloriented team player that brings a unique energy to the workplace
  • Ability to "WOW" customers.
  • Thrive in an environment that is fastpaced, challenging and fun
  • Ambitious
  • Career oriented, searching for growth and advancement
  • Strong work ethic
  • Willingness to learn, exceptional student mentality
  • Excellent oral communication skills
  • Post-Secondary education
*Must be a permanent Canadian resident living within the Greater Vancouver area with no restrictions.

Compensation:
Base salary + extended health benefits


Job Duties:

  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work remotely:

  • No

Job Types:
Full-time, Permanent


Schedule:

  • 8 hour shift

Application question(s):

  • Do you have a permanent residency status and are able to work in Canada legally?

Work Location:
One location

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