Travel Customer Service Call Center Agent - Burnaby, Canada - Odenza Vacations
Description
PUT YOUR FUTURE IN GEAR AND BREAKTHROUGH INTO THE FAST-PACED WORLD OF TRAVEL.- Do you enjoy talking on the phone?
- Do you have proven problemsolving skills & a passion for customer service?
- Are you a natural leader with the ability to inspire and motivate those around you?
We are looking for key players to join our team of Customer Service Agents with these specific qualities:
- Computer savvy
- The ability to provide superior Customer Service
- A Passion for People
- Competitive, goaloriented team player that brings a unique energy to the workplace
- Ability to "WOW" customers.
- Thrive in an environment that is fastpaced, challenging and fun
- Ambitious
- Career oriented, searching for growth and advancement
- Strong work ethic
- Willingness to learn, exceptional student mentality
- Excellent oral communication skills
- Post-Secondary education
Compensation:
Base salary + extended health benefits
Job Duties:
- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work remotely:
- No
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
Application question(s):
- Do you have a permanent residency status and are able to work in Canada legally?
Work Location:
One location
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