Website Administrator - Edmonton, Canada - Alberta Union of Provincial Employees (AUPE)

Alberta Union of Provincial Employees (AUPE)

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary of duties

As a Website Administrator you will be responsible for content and process integration, user experience, and user support (component officers, staff, membership, etc.) with the back-end and front-end of the Digital Platform.

You will also be responsible for managing and maintaining our organization's website, new feature development, in collaboration with our external development team, and ensuring that it runs smoothly and efficiently.

This position requires a high level of technical skill, a strong understanding of web technologies, and excellent communication skills.

Qualifications

A degree or diploma in Computer Science, Information Systems, or a related field or an equivalent combination of experience and industry recognized coursework in web administration or related fields
Knowledge of web accessibility standards and best practices is preferred
Robust portfolio demonstrating successful website administration and management
Knowledge of search engine optimization (SEO) best practices
Strong technical knowledge of HTML, CSS, JavaScript, and other web technologies:
Excellent problem solving, communication and interpersonal skills

Experience

Previous: Minimum of three (3) years of experience in website administration and Content Management Systems (CMS) (i.e., Drupal, WordPress, etc.).
Proficient in web analytics tools, such as Google Analytics, to monitor website performance and user behaviour
Business analysis requirements gathering and process mapping
Project management:
Training skills
Technical writing & writing for the web
On the Job: Nine (9) months on the job to become familiar with AUPE specific technologies and AUPE policies and procedures.

Key activities

Digital Platform/CMS Administration, Support & Training

Provide member support for the digital platform
Provide support to multiple content authors:
Communicate with and provide training to Chapter, Local and Area Council component officers, as required, to support the varying MyAUPE roles and associated features available to them through the website/digital platform
Assist Local Chairs and/or their designates with editing Local landing pages and adding/managing Local documents
Provide assistance to Local and Chapter Chairs (and/or their designates) with using the messaging tool feature; work with Communications and Records departments as necessary to ensure messages submitted are sent out successfully
Work in the website CMS/Drupal to create pages and varying content types as requested by internal departments and staff
Provide assistance and support to internal departments in creating campaign pages and specialized content to meet desired engagement outcomes
Create webforms in Drupal and provide assistance in embedding varying types of forms and content into pages, news articles, etc., as required
Provide exports of website data/information as necessary (i.e., MyAUPE accounts, Event information, etc.)
Collaborate with external web development team to develop and implement website enhancements, updates, and new features as needed
Assist external development team with quality assurance testing to verify expected functionality according to defined requirements before new features and fixes are deployed to production
Work with the external web development team to ensure website meets accessibility standards
Assist staff in various departments and provide training for posting to sections of the website that fall under their roles/departments/Committees etc.
Provide support and training to internal users on CMS and best practices for creating and publishing web content
Create and maintain howto documentation and resources to be shared with internal AUPE staff and members for assistance in using website features available to them

Other Related Duties

Keep uptodate with industry trends, new technologies, and best practices in web administration and make recommendations for continuous improvement
Troubleshoot and resolve website issues, such as broken links, formatting inconsistencies, typos, usability problems, etc.
Submit tickets with the external development team to report error messages, bugs, broken functionality, etc.
Other duties may be assigned as required based on operational requirements

Other Skills/Abilities

Detailoriented with strong organizational skills to manage multiple tasks and priorities effectively
Ability to independently organize and accurately complete multiple tasks by establishing priorities
Effective written and verbal communication skills
Ability to maintain positive working relationships with the membership, public and other employees
Ability to gather and analyze organizational requirements in consultation with end users, management and executive

Other
The above statements reflect the general details considered necessary to describe the principle functions of the jo