Khsc Local Trainer - Kingston, Canada - Kingston Health Sciences Centre

Kingston Health Sciences Centre

Verified Company

Kingston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
KHSC Local Trainer (RHIS Implementation)

Department:
KHSC Local Lumeo Program

Hours of Work:
Temporary Full-Time Positions (Approximately 14 Months)

Salary:
Class 03 - $ $33.86 per hour

Union:
Non-Union

Location:
Kingston Health Sciences Centre site. In-person, some remote.

PRIMARY FUNCTION

The Kingston Health Sciences Centre (KHSC) Local Trainer is responsible for contributing to the training program for their respective functional area with the aim of increasing end user adoption and ongoing proficiency of the Regional Health Information System (RHIS) across the South East Hospital Cluster.

This includes setting and sustaining the training environment, logistics and ensuring all end-users are trained and able to effectively use the electronic medical record (EMR) efficiently and effectively.

Within this role the employee is accountable for contributing to the delivery of the Regional Health Information System (RHIS) strategy.

As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

RESPONSIBILITIES & DUTIES INCLUDE:

Facilitates effective training environment- Learns and utilizes instructional materials based on system and workflow updates Maintains policy and procedure documentation Regularly collaborates with appropriate systems analysts/work stream managers to incorporate feedback, validates workflows to develop and update training materials. Assists with building and testing of training environments, and provides support and troubleshoots issues
Deliver training and credentialing- Trains end-users on the RHIS system, including applicable workflows Collaborates with other trainers by co‐facilitating classroom instruction and assisting with exercises as needed Sets up the training room and environment prior to the training session Presents information verbally and in writing in a clear and easy‐to‐understand manner Gathers feedback on the effectiveness of training and incorporates changes in the training curriculum or method as required
Support Training

Lead:

Supports training lead and training coordinators to evaluate opportunities for improving and optimizing the delivery of training to endusers.
Provides relevant input into training strategy, work plan and resource plan, as required.
Communicates and escalates issues to training lead and/or training coordinators as appropriate.
Identifies enduser related issues and concerns and communicates the same to system teams for discussion and resolution

Education and Learning:

Stays updated with industry best-practices and learning methodologies- NOTE - The above duties are representative but are not to be construed as all-inclusive.

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BASIC QUALIFICATIONS:

Any Postsecondary Diploma or Degree, Postsecondary education in Information Technology, Business Administration, or Adult Education, or equivalent combination of education and related experience
Minimum 1+ years of training experience
Previous training experience with Cerner Millennium system, preferred
Knowledge and understanding of clinical/ancillary workflows as well as policy and procedures is beneficial
Prior training experience and expertise
Ability to learn new content and leverage that knowledge to develop strong training programs
Ability to develop and deliver formal presentations. This includes consistently and clearly presenting scripted training materials to large groups, and to conduct engaging and effective training sessions to diverse audiences and handling questions from the audience
Ability to communicate information clearly and concisely to endusers when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver
Ability to adapt and pivot to challenging virtual and in person classroom situations & personalities
Excellent prioritization, organizational, and people management skills
Demonstrated ability to work effectively with little direct supervision and taking ownership of work activities and ensuring training sessions and supporting materials meet standards
Experience with learning management systems, instructional design software, and other technology tools that are used to develop and deliver training programs or improvement initiatives within your respective unit or departments (i.e. Articulate 360 or Captivate preferred)
Working knowledge of common MS-Office products (Excel, PowerPoint, Word)
CTDP (Certified Training and Development Professional)
Proven ability to attend work regularly.
Satisfactory criminal reference check and vulnerable sector search required