Accounts Receivable Clerk - Toronto, Canada - Encore Global

Encore Global

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview

The Accounts Receivable Specialist is responsible for providing customer service support in regards to account reconciliation across several divisions for both branch and national accounts.

In addition, this person will provide reports/analysis to our customers/Collections team and work on special projects as assigned. This position reports to Accounts Receivable Supervisor.

Key Job Responsibilities

Account Reconciliations

Research and follow up on delinquent accounts (national and branch) in regards to billing, payments, credit memo, or other adjustments
Processing customer refunds as required.
Determine, justify and create credit/debit memos and write off adjustments.
Process credit card links through Moneris online
Assist with Advance Invoices
Upload customer invoices online through a portal

Customer Service

Support Collections team in resolving customer accounts
Establish and maintain strong working relationships with Venue partner accounting team as well as other Encore departments and team members by providing outstanding customer service and responsiveness to all inquiries.

Reporting

Provide routine or specific reporting to meet customer requests, contractual requirements, or internal activity/revenue reporting

Special Projects

Projects include audit support, month end tasks and other duties as assigned.

Job Qualifications

High School diploma, some college a plus or equivalent experience
Basic accounting experience
Accounts Receivable experience
Intermediate computer
Thorough knowledge of Excel, Word and Intacct
Must have good oral and written communication skills along with good customer relation skills
High School diploma
Excellent verbal skills, including negotiation skills
Advanced computer skills with an emphasis on Microsoft Excel.

Competency Group

Highly motivated
Selfdirected
Performance driven
Keen attention to detail

Physical Requirements

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequency options consist of:
Continuously, Frequently, Occasionally and Never.

Physical Requirements

Hours Per Day

Lifting Requirements

Frequency
Sitting

5-6 Hours

Lifting lbs*Occasionally

Standing

2-3 Hours

Lifting lbs*Rarely

Walking

0-1 Hours

Lifting lbs

Never

Stooping

0-1 Hours

Lifting Over 100 lbs

Never

Crawling

0-1 Hours

Kneeling

0-1 Hours

Carrying Requirements

Frequency
Bending

0-1 Hours

Carrying lbs*Occasionally

Reaching (above your head)

0-1 Hours

Carrying lbs*Rarely

Climbing

0-1 Hours

Carrying lbs

Never

Grasping

0-1 Hours

Carrying Over 100 lbs

Never

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency
Close Vision

Continuously

Pushing/Pulling lbs*Occasionally

Distance Vision

Continuously

Pushing/Pulling lbs*Rarely

Color Vision

Continuously

Pushing/Pulling lbs*Never

Peripheral Vision

Continuously

Pushing/Pulling Over 100 lbs

Never

Depth Perception

Continuously

Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

Work Environment

Office

Work is performed primarily in an office environment or from your home office depending on circumstances and every effort will be made to accommodate the employee and employer.

Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling.