Admissions Counsellor - Burnaby, Canada - Navitas

Navitas

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Since 1994, Navitas has been a respected leader in global higher education.

As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka.

We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities.

Navitas is seeking to employ a full-time, permanent
Admissions Counsellor, to join our Navitas North American team in Burnaby, BC.

Key Relationships

Admissions Managers
Senior Admissions Manager
Director of Admissions
Business Unit(s) College Directors and Principals & Executive Directors
Directors in other N.A., Business Units and Functional Areas
Source Country Office Staff (SCO)
Navitas Agent Network

Key Responsibilities

Provide a customerfocused evaluation and assessment service to prospective students, agents, counsellors, and SCO staff on all aspects of entry pathways, policies and procedures, including the University partner's admission requirements, policies, procedures
Responsible for the daytoday management of student information and records, liaising with the college and SCO staff to produce and maintain complete and accurate student admission and education records
Prepare and dispatch Letters of Offer, Letters of Acceptance, and all admissions documentation, related to the issuance of offers, while meeting service delivery expectations
Support conversion activities as directed by Admissions Leadership Team
Manage inquiries and process correspondence in a timely and professional manner
Continuously look for ways to simplify and improve work processes to achieve better results and efficiency
Assist in the preparation of weekly reports on admissions issues and trends including recommendations for entry criteria and/or processing changes as requested
Maintain positive stakeholder engagement and contribute to the overall success of recruitment and enrolment targets across all Navitas North America BUs

Essential Skills, Knowledge and Experience

Bachelor's degree
Keen attention to detail, with an excellent level of continuous accuracy
Fully fluent in written and spoken English, with the ability to understand and follow complex written and oral instructions, and to communicate effectively both orally and in writing
Ability to work independently within existing guidelines, policies and procedures
Demonstrated effective interpersonal communication skills and cultural sensitivity towards students and staff from a diverse range of backgrounds
Demonstrated problemsolving skills with the ability to accept and consider suggestions and resolve issues
Ability to work well within a team environment
Excellent Microsoft Office Suite skills, e., Word, Excel, PowerPoint, Outlook
Legal authorization to work in Canada

Desirable Skills

Experience in admissions processing
Administrative experience in a postsecondary education environment
Experience in a multicultural environment
Fluency in a second language

What We Offer
Navitas is an Equal Opportunity Employer. We offer a competitive compensation and benefits package and are a values-driven employer.

**What We Require