Jobs
>
Edmonton

    Spa Manager - Edmonton, AB, Canada - Marriott International, Inc.

    Marriott International, Inc.
    Marriott International, Inc. Edmonton, AB, Canada

    3 weeks ago

    Marriott International, Inc background
    Description

    Additional Information interviews with Curtis Potter
    Job Number
    Job Category Spa
    Location JW Marriott Edmonton ICE District, nd Street, Edmonton, Alberta, Canada VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management

    JOB SUMMARY

    Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

    CANDIDATE PROFILE

    Education and Experience


    • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

    CORE WORK ACTIVITIES

    Supporting Management of Spa Operations and Budgets


    • Assumes the responsibilities of the Spa Director in his/her absence.


    • Ensures all employees have the proper supplies, equipment and uniforms.


    • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.


    • Manages supplies and equipment inventories within budget.


    • Maintains cleanliness of spa and related areas and equipment.


    • Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

    Ensuring and Delivering Exceptional Customer Service


    • Sets a positive example for guest relations.


    • Interacts with guests to obtain feedback on product quality and service levels.


    • Handles guest problems and complaints.


    • Empowers employees to provide excellent customer service.


    • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.


    • Strives to improve service performance.

    Conducting Human Resources Activities


    • Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.


    • Ensures employees understand expectations and parameters.


    • Brings issues to the attention of the department manager and Human Resources as necessary.


    • Observes service behaviors of employees and providing feedback to individuals.


    • Participates in employee progressive discipline procedures.


    • Participates in an on-going employee recognition program.


    • Reviews comment cards and guest satisfaction results with employees.


    • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.


    • Supervises on-going training initiatives and conducting training when appropriate.


    • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.


    • Celebrates successes and publicly recognizes the contributions of team members.


    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.


    • Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

    The salary range for this position is $61,000 to $77,000 annually.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    #J-18808-Ljbffr
  • Marriott International, Inc

    Spa Manager

    2 weeks ago

    Marriott International, Inc Edmonton, Canada

    **Additional Information** interviews with Curtis Potter · **Job Number** · **Job Category** Spa · **Location** JW Marriott Edmonton ICE District, nd Street, Edmonton, Alberta, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position ...

  • Spasation Salon and spa

    Spa Manager

    1 week ago

    Spasation Salon and spa Edmonton, Canada

    **Position**: Spa and Salon Manager (Full-time, Permanent) · **Location**: Edmonton, AB · **Experience Required**: · - Minimum 6 years of experience in the spa and salon industry. · - Strong background as an Esthetician with a minimum of 6 years of experience. · - Minimum 6 years ...

  • Spasation Salon and spa

    Spa Manager

    2 weeks ago

    Spasation Salon and spa Edmonton, Canada

    **Position**: Spa and Salon Manager (Full-time, Permanent) · **Location**: Edmonton, AB · **Experience Required**: · - Minimum 4 years of experience in the spa and salon industry. · - Strong background as an Esthetician with a minimum of 4 years of experience. · - Minimum 4 years ...

  • Spasation Salon and spa

    Spa Manager

    2 weeks ago

    Spasation Salon and spa Edmonton, Canada

    Full Job Description · Spasation is hiring a full-time permanent Spa Manager · **Experience in the industry is a must.** · Fast-paced environment · Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Judgment; Reliability; Organiz ...

  • Spasation Salon and spa

    Spa Manager

    2 weeks ago

    Spasation Salon and spa Edmonton, Canada

    Full Job Description · Spasation is hiring a full-time permanent Spa Manager · **Experience in the industry is a must.** · Fast-paced environment · Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Judgment; Reliability; Organiz ...

  • Spasation Salon and spa

    Spa Manager

    2 weeks ago

    Spasation Salon and spa Edmonton, Canada

    Full Job Description · Spasation is hiring a full-time permanent Spa Manager · Experience in the industry is a must. · Fast-paced environment · Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Judgment; Reliability; Organized · ...

  • Urban Nails Salon

    Spa Manager

    2 weeks ago

    Urban Nails Salon Edmonton, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Tasks**: · - Establish or implement policies and procedures for staff · - Plan and control budget and inventory · - Manage contracts for advertising or marketing strategies ...

  • LASER SHEER

    Spa Manager

    2 weeks ago

    LASER SHEER Edmonton, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Work setting**: · - Beauty shop or aesthetic service · - Medical clinic · **Tasks**: · - Establish or implement policies and procedures for staff · - Manage contracts for ad ...

  • bella vita laser clinic ltd

    Spa Manager

    2 weeks ago

    bella vita laser clinic ltd Edmonton, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Tasks**: · - Establish or implement policies and procedures for staff · - Address customers' complaints or concerns · - Plan, organize, direct, control and evaluate daily op ...

  • Urban Nail Bar Ltd

    Nail and SPA Service Manager

    2 weeks ago

    Urban Nail Bar Ltd Edmonton, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Tasks**: · - Establish or implement policies and procedures for staff · - Plan and control budget and inventory · - Manage contracts for advertising or marketing strategies ...

  • Accor Hotels

    Spa Manager

    1 week ago

    Accor Hotels Edmonton, Canada

    Following a multi-million renovation yet maintaining the identity of this treasured historical landmark hotel and its brutalist architecture style, the luxury 5-star Fairmont Golden Prague Hotel will reopen in December 2024. · Located at the gate of Parizska Boulevard, in the UNE ...

  • Marriott International

    Spa Manager

    3 weeks ago

    Marriott International Edmonton, Canada Full time

    Additional Information interviews with Curtis Potter · Job Number · Job Category Spa · Location JW Marriott Edmonton ICE District, nd Street, Edmonton, Alberta, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMAR ...

  • 1406480 ALBERTA LTD

    spa manager

    2 weeks ago

    1406480 ALBERTA LTD Edmonton, Canada

    Education: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · Work setting · Spa · Tasks · Establish or implement policies and procedures for staff · Plan and control budget and inventory · Hire, train and supervise staff · Plan, organize, ...

  • 1406480 ALBERTA LTD

    spa manager

    3 weeks ago

    1406480 ALBERTA LTD Edmonton, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Spa · Tasks · Establish or implement policies and procedures for staff · Plan and control budget and inventory · Hire, train and supervise staff · Plan, organize, direct, cont ...

  • Blue Falls Manufacturing

    Production Assembler

    3 weeks ago

    Blue Falls Manufacturing Edmonton, Canada

    **About Us**: · Founded in 1994, Blue Falls Manufacturing (BFM) is the proud producer of Arctic Spas Hot Tubs and All Weather Pools. We are proud to be Canada's largest hot tub dealer, providing the best product and service in the industry. BFM thrives on inspiration, innovative ...

  • MaKAmi College

    Clinic Coordinator

    2 weeks ago

    MaKAmi College Edmonton, Canada

    Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.- MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health ...

  • Marriott International, Inc

    Spa Concierge

    2 weeks ago

    Marriott International, Inc Edmonton, Canada

    **Additional Information** Part Time · **Job Number** · **Job Category** Spa · **Location** JW Marriott Edmonton ICE District, nd Street, Edmonton, Alberta, Canada · **Schedule** Part-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · **JOB S ...

  • Marriott International, Inc

    Spa Supervisor

    3 weeks ago

    Marriott International, Inc Edmonton, Canada

    **Job Number** · **Job Category** Spa · **Location** JW Marriott Edmonton ICE District, nd Street, Edmonton, Alberta, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Schedule services for indivi ...

  • Planet Beach Spray & Spa

    Spa Attendant

    2 weeks ago

    Planet Beach Spray & Spa Edmonton, Canada

    Planet Beach Namao (North Edmonton) is seeking a Spa Consultant to join our team If you are friendly, outgoing, motivated, and love providing great customer service then this is the perfect job for you We are looking for someone with evening and weekend availability. · As a Plane ...

  • Urban Retreat

    Marketing Assistant

    2 weeks ago

    Urban Retreat Edmonton, Canada

    We are looking for a savvy, energetic, creative and keen marketing individual to join our team We ask that you come onsite to gather content and communicate with the management team on marketing ideas for our social media platforms within our niche. We are looking for weekly upda ...