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Animal Advisor and Intake Supervisor Full Time Term - Winnipeg, Canada - Winnipeg Humane Society

Winnipeg Humane Society

Verified Company

Winnipeg, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

**Winnipeg Humane Society - Job Posting #

Date:
May 22, 2024

Position Title:
Animal Advisor & Intake Supervisor - Full Time
Term

Term dates:
August 9th, 2024- September 1st, 2025***
Department:Intake

Reports To:
Manager, Intake & Animal Care

Classification:
Union

Pay Unit:
$ $22.56/hr Animal Advisor
$ $24.57/hr Intake Supervisor

Hours: 40 hours/week; Tuesday to Friday 11am - 7pm, Animal Advisor
Saturday 10am-6pm, Intake Supervisor

Days/times of shift could vary/change

Start:

ASAP

_Who we are:
_

One of the oldest registered Non-Profit charities in Manitoba funded primarily by donations and

events.

An innovative community service organization committed to protecting animals from suffering,

and to promoting their welfare and dignity.

A team of generous partners, donors, hardworking volunteers and committed staff united in the

belief that every animal deserves dignity and love.

One of the largest and more recognized animal shelter and welfare organizations in Canada.
Always growing, changing, and adapting to meet the expectations of the community and the

needs of Winnipeg's animal population.

Position Summary:
Animal Advisor
The Animal Advisor is responsible for receiving animals brought into the Humane Society by the

public and pet owners, reuniting lost pets with owners through lost and found reports, providing

information and assistance to the public and foster parents, and always treating the public/foster

parents with the utmost respect and empathy.

Duties and Responsibilities:

Create a friendly and professional environment to enhance courteous service; ensure

clean, attractive, and organized work areas

Intake of animals into the Humane Society

a. Vaccinate/deworm/check for tattoo/microchip, check for parasites and any health

concerns and place animals into appropriate holding

b. Collect appropriate fees or request donations to assist with the care of animals

Process outgoing animals, including collecting appropriate fees/donations requested

a. Route calls to appropriate resources

b. Offer appropriate advice pertaining to an alternative placement, referrals and pet
- related issues

c. Document call information

Attend to/process deceased incoming animals

a. Check for id and contact owners to notify of deceased pets

b. Assist in making appropriate final arrangements

Prepare, search and follow up on lost and found reports; contact potential owners to follow

up on these reports

Prepare and attend to Check Dailies
Educate the public on pet-related issues, alternative placement options, relinquishment

advice

Assist the Foster Care Department as needed

a. Organize supplies for foster caregivers and account for equipment loaned

b. Schedule return appointments, and health and vaccination exams for animals in

foster care

c. Vaccinate/deworm and check for parasites and any health concerns

d. Discharge animals into foster care and receive animals upon return

All other reasonable duties assigned by the Manager Shelter Operations and Capacity for

Care/Assistant Manager/Intake Supervisor

Standards of Performance:

Keeping the mission of the Winnipeg Humane Society in the forefront when performing job

duties, as well as when representing the Winnipeg Humane Society both inside and outside

of the shelter environment.

High standards of customer service
Communicate effectively with all departments, volunteers, and customers.
Confidentiality is maintained on all matters pertaining to The WHS.
Exemplary level of care provided to all animals in accordance with The Winnipeg Humane

Society's mission, policies, and practices.

Reliability and diligence in position.

Accountability:

Directly accountable to the Manager of Intake and Animal Care. Must be able to take direction from

and work closely with Intake Supervisor and Assistant Manager.

Authority:

Authority to perform all assigned duties and responsibilities within established policies and

procedures.

Interpersonal Relationships:

Regular, daily involvement with other WHS departments, volunteers, and customers.

Abilities, Skills & Knowledge:

Exemplary customer service skills and experience working with the public without

judgment

Exceptional attention to detail and accuracy when completing all tasks
Able to handle the emotional stress of dealing with the many animals relinquished to the

shelter

Ability to handle sometimes large, unruly dogs; fractious cats; a variety of wildlife.
Excellent problem-solving skills
Excellent oral and written communication skills
Basic knowledge of animal care, safety, & health issues
Exceptional organizational skills
Good Computer literacy
Ability to work independently or as a team
Ability to work under mínimal supervision

Education, Training & Experience: