Career Opportunity: Account Executive, Ticket Sales - Hamilton, Canada - Hamilton Honey Badgers
Description
Hamilton Honey Badgers
Account Executive, Ticket Sales
Position:
Account Executive Ticket Sales, Hamilton Honey Badgers
Reports to:
President (Hamilton Honey Badger); Director, Ticketing (CEBL)
Location:
Hamilton, ON
Job Type:
Full Time, Permanent
**About the Canadian Elite Basketball League (CEBL)
The Canadian Elite Basketball League is a domestic professional basketball league with teams located across
Canada. The CEBL will provide sports fans with a premium entertainment option while also allowing players, coaches
and other stakeholders the opportunity to engage in the sport of basketball at the highest level. The CEBL will operate
in accordance with the player and referee standards set by Canada Basketball, the National Sporting Organization for
the sport of Basketball in Canada. The league will proudly adhere to the International Basketball Federation (FIBA)
rules and regulations.
Account Executive Ticket Sales Responsibilities:
(Including, but not limited to)
- Manage multiple accounts, developing positive working relationships with all customer/fan touch points
- Drive fan retention, renewals, upsells and fan satisfaction
- Oversee the implementation and fulfillment of all team ticket requests
- Prepare campaign insights and reports including analysis and research with the purpose to develop future
- Participate in community engagement and outreach events to promote awareness and build new business
- Develop new and creative ways to reach out to individuals, groups and companies for the purpose of driving
- Provide input on new processes and workflows as needed and required by the Club
- Focus on ensuring the maintenance of superior customer/fan service levels, operational excellence and
- Meet and exceed all ticketing targets as set by the organization's leadership team
- Oversee all gameday box office sales to ensure all patrons are met with excellent customer service
- Work game days and special events to ensure all ticketing information and access to tickets is available at all
- Additional administrative and ticketing support as required
Qualifications:
- Bachelor's Degree in Sport Management, Business, or a related field
- A Minimum of 23 years in customer service or account management
- 1 year of experience in a professional sales capacity
- Existing experience with ticketing software(s) will be considered an asset
- Valid Driver's License
- Ticketmaster, Archtics or other ticket system experience strongly preferred
Required Skills:
- A people person with a clear track record of building and maintaining professional relationships
- Strong analytical skills and attention to detail
- Ability to work independently on multiple tasks with specific deadlines
HONEYBADGERS.CA - HAMILTON, ONTARIO #HOLDCOURT
- Strong written and verbal communications skills
- Strong working knowledge of Microsoft Office products and key social media platforms
- Must be trustworthy and responsible when handling large sums of money through numerous points of sale
- Knowledge of the sport of basketball is an asset
Availability:
- Regular Office hours are 9AM5PM however evening and weekend work will be required
Compensation:
Base salary plus commission - please indicate salary expectations within your cover letter
Other Requirements:
We thank all applicants, however only those who are selected for an interview will be contacted.
HAMILTON HONEY BADGERS OF THE CANADIAN ELITE BASKETBALL LEAGUE
HONEYBADGERS.CA - HAMILTON, ONTARIO #HOLDCOURT
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