Bilingual Fraud Officer - Montréal, Canada - Royal Bank of Canada
Description
Job Summary
What is the opportunity?
Please note:
This is a hybrid role.
What will you do?
- Review NDB alerts and update notifications accordingly
- Record and refer all suspicious files to CIS for review
What you need to succeed?
**Must
- have**:
- At least 12 months experience in client service or fraud related environment
- Bilingual in French and English at a professional level in both languages, as this role requires fluency in French and English in order to serve our clients in the community with English speaking needs
- Ability to handle with confidence a high workload environment, while prioritizing and multitasking with a commitment to delivering superior client experience
- Proven interpersonal communication and problem resolution skills
Able to work a set shift of 8:00am to 8:00pm Monday to Saturday
Nice-to-have:
- Mortgage related Fraud experience
- Citadel, Casper, Linx, EIM, Camps, IRIS, Synergy
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Exposure to strong mentorship and leadership examples
- Ability to make a difference and lasting impact
- Continued career advancement opportunities
Job Skills
Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control
Additional Job Details
Address:
7101
AV DU PARC:
MONTRÉAL
City:
MONTRÉAL
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
More jobs from Royal Bank of Canada
-
Oracle Database Specialist
Toronto, Canada - 3 days ago
-
2024 Summer
Toronto, Canada - 2 weeks ago
-
Client Advisor
Watrous, Canada - 3 days ago
-
International Settlements Analyst
Bedford, Canada - 1 week ago
-
Financial Advisor Intern
Guelph/Eramosa, Canada - 2 weeks ago
-
Relationship Manager, Business Markets Intern
Montréal, Canada - 2 weeks ago