- Bachelor's degree in technology, engineering, computer science, or related field
- 7-10 years of experience leading high-performing technical teams
- 5+ years of experience in large-scale cloud-based and on-premise infrastructure delivery
- Proficiency in cloud technologies (e.g., Azure), migration, data centers, and hosting services
- Ability to resolve complex technical issues in fast-paced, multi-project environments
- Familiarity with Agile and DevOps delivery practices and methodologies
- Excellent communication, collaboration, and problem-solving skills with a focus on stakeholder relationships
- Relevant professional courses and certifications (e.g., Azure, Agile) are a plus
- Lead cloud-based and on-premise infrastructure capability development and operations
- Promote a supportive work environment through effective communication and employee engagement
- Establish and improve processes for managing cloud and infrastructure services
- Develop and implement cloud and infrastructure strategies to support business-critical systems
- Prioritize requests for cloud and infrastructure services and minimize service disruptions
- Develop stakeholder communication strategies for cloud and infrastructure product delivery
- Ensure system availability, reliability, security, and scalability in service delivery
- Manage cloud and infrastructure projects, maximizing business value and efficiency
- Maintain up-to-date documentation and manage technical change processes
- Act as a senior escalation point for operational issues and coordinate resolution paths
- Collaborate with stakeholders and Technology teams on capability roadmaps
- Lead a highly skilled delivery team, fostering a culture of accountability and innovation
- Ensure compliance with standards and adherence to established processes
- Manage vendor relationships and participate in procurement processes
- Set team objectives, priorities, and oversee day-to-day operations
- Establish KPIs to track and optimize team progress and performance
- Manage financial resources within the allocated budget and monitor financial reporting
- Work from our downtown Victoria office
- Extended health and dental coverage, start on your first day of work. We have you covered
- Our telehealth provider connects you and your family to virtual healthcare appointments
- Eligibility to the providing you with a secure retirement income
- Time off includes: 20 days vacation, 6 paid sick days, 6 paid personal days, and 2 paid days for volunteering – to support physical, mental, and community health
- Work one day per week from home, plus an option to work from anywhere for up to one month each calendar year
- Annual wellness allowance provided to support an active lifestyle and promote physical well-being while working from home
- Relocation support is available if a move to one of BCI's locations is required
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Manager, Cloud Operations
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Manager, Cloud Operations - Victoria, Canada - BCI
Description
Closing Date: Open Until Filled
BCI is working with an external recruitment firm. Please do not submit your application directly to BCI. Applications submitted through this site will not be reviewed.
To explore this opportunity, please contact . Only qualified candidates who match the requirements will be contacted.
THE OPPORTUNITY
In this role, you will guide a talented team and cultivate their development in delivering advanced cloud and infrastructure solutions. This leadership position emphasizes fostering collaboration and encouraging strategic innovation for ongoing improvement.
Located in Victoria, British Columbia, this unique opportunity allows a leader to contribute to shaping the future vision of a technology function within a global investment organization.
THE OVERVIEW
The Technology department at BCI plays a vital role in our investment and business processes. Our leadership supports our exceptional employees who collaborate as a unified team to drive our client-serving investment strategies.
The Cloud Operations & Infrastructure team provides both cloud-based and physical infrastructure products and services, establishing the essential cloud capabilities required for all other digital strategies.
WHAT YOU BRING
WHAT YOU WILL DO
WHERE YOU WILL WORK
SALARY RANGE
BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.
The annualized base salary range for this Victoria-based role is CAD $110,000 to $140,000.
The base salary offered to the successful candidate will consider a wide array of factors including but not limited to the individual's skill set, level of experience applicable to the role they are being offered and consideration to internal equity.
We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.
Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.
WHY APPLY TO JOIN BCI
With our values as our anchor, it's our people that help shape employee-focused initiatives and who create the environment we work in each day – all of which further strengthens our culture. BCI has been recognized as one of – for the fifth consecutive year - and has built programs and benefits to support all our employees, including;
We are performance and client focused and value integrity; if you share these values, we want to know you. We recognize that some skills can be learned on the job and encourage all to apply.
If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know.
We would like to hear from you