Production Support - Montreal, Canada - ADP

ADP Montreal, Canada

1 week ago

Part time

Description

ADP is hiring a Production Support – Part Time

Are you looking to grow your career in an agile, dynamicenvironment with plenty of opportunities to progress?
Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role, you will...

As a Production Support – Part Time, you'll support the Human Resourcing Outsourcing Third Party Remittance program. Performs all required splitting, batching, sorting, assembly, bagging, and dispatch duties, to agreed specifications, location, time, and channel. This position works closely with the HRO Operations team to ensure the best Client experience.

To thrive in this role, you must be comfortable working with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 63,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we've earned accolades from some of the industry's most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto's Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now

To learn more about careers in Client Service at ADP, visit:

What you'll do: Responsibilities

What you can expect on a typical day:

Collects and organizes documentation from HRO operations team. Documentation is matched with the appropriate cheque and sent to the required addressee.
Monitor HRO folders to ensure items are sent out in a timely manner
Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine.
Update data in the Production Portal timely and accurately
Ensures SLA is met for cheque turnaround for regular incoming payroll bag
Action time sensitive requests from the HRO Operations Leadership team
Investigate missing or delayed items to vendors.
Escalates problem situations or issues in a timely manner to the coordinator or team leader.
Monitor and Manage inventory used to support all mail out and courier activities.
Other responsibilities as assigned.

TO SUCCEED IN THIS ROLE: Requirements

1 or 2 years relevant business experience
Detail oriented, high accuracy with figures
Good communication skills, both written and spoken.
Accurate data entry skills (numeric and alpha-numeric)
Intermediate proficiency in Office equipment, Microsoft suite, and Adobe
English/French Bilingualism is Mandatory
Minimum High school graduate
Lifting of 5lbs +
This position is part-time

*Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP's headquarters and international sites.

Bonus points for these: Preferred Qualifications

Demonstrated ability to work in a team environment.
Standard office environment, extended periods of sitting, reading and computer use.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Focus on your mental health and well-being. We take care of one another and offer support for your well-being... because healthy associates are happy ones.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
Innovate. Problem-solve. Shape the future of work with people you like.
Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
Go Global. With operations around the world, exciting new networking opportunities abound.
Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today

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Production Support - Montreal, Canada - ADP

Description

Spécialiste Support à la production

Application Production Support