Bdc Representative - Kitchener, Canada - Tabangi Auto Group

Tabangi Auto Group
Tabangi Auto Group
Verified Company
Kitchener, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Description

Full Job Description

Tabangi Auto Group is one of the largest, fastest growing independent dealer groups in Ontario. We are a family owned business that has been serving and supporting the GTA community for over 25 years Our approach to providing the best customer experience and the highest level of service has made us a leader in the automotive industry. We are determined to ensure that our customers and employees are given complete satisfaction.


ABOUT THE ROLE:


  • Update all customer information on all CRM and dealership tools as needed.
  • Responsible for handling all internet leads and incoming phone calls.
  • Set appointments for customers who are looking to purchase vehicles.
  • Maintain all records for following up on various internet leads.
  • Respond to customer inquiries on all media platforms.
  • Creating a minimum of 25 appointments per week.
  • Reschedule customers who missed their appointment.
  • Ability to make outbound calls per day.
  • Communicate with management for all potential customer issues and/or problems.

WHAT WILL YOU NEED TO SUCCEED:

  • Previous experience working in a dealership will be considered an asset.
  • Highschool diploma or GED.
  • Superior telephone etiquette.
  • Must have the drive to meet monthly goals/expectations appointed by management.
  • Ability to work in a team environment as well as independently.
  • Strong computer skills knowledge of using Google Suite/Apps will be an asset.
  • Outstanding customer service and communication skills.
  • Ability to work well in a highpaced environment.
  • Excellent organization skills and attention to detail.
  • Must have a positive attitude, outgoing personality, and strong work ethic.
  • Required availability to work an 8hour shift 5 days a week which may include Saturday.

WHAT WE OFFER:


  • Continuous training and development of industry knowledge.
  • Opportunity for career advancement within the group
  • Access to health, dental, and vision insurance/benefits.
  • Be a part of a team that works together to achieve and thrive success.
  • Complementary and entertaining company events throughout the year.
  • Competitive Salaries
  • Paid Vacation

Pay:
$40,000.00-$50,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • 8 hour shift

Education:


  • Secondary School (preferred)

Experience:


  • Call center: 1 year (required)
  • Customer service: 1 year (required)

Work Location:
In person
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