Internal Service Advisor - Burlington, Canada - JP MOTORS SALES
3 weeks ago
Description
Working with both the customer, the service technicians and suppliers you are the link between purchase and delivery of the sold vehicle.
Understanding of vehicle service and parts is a requirement of the role.- Excellent organization and multitasking abilities.
- Solid time management and decision making capabilities.
- Detail oriented with good analytical skills.
- Effective listening and communication expertise.
- Strong concentration aptitude.
- Computer literate
- Superior customer service skills
- Working knowledge of dealership software PBS
- Understanding of automotive parts and vehicle service
- Create work orders for perdelivery inspections, deliveries, safety inspections.
- Ensure all work is completed on time in a satisfactory manner
- Investigate and resolve questionable service events and present all potential options
- Process parts and labour quotes on internal work orders.
- Ability to work under pressure and adhere to customer delivery deadlines
- Willingness to continue learning
Job Types:
Full-time, Permanent
Salary:
$45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Night shift
COVID-19 considerations:
Masks, social distancing and daily COVID pre-screen
Application question(s):
- Have you used PBS software?
Experience:
- automotive service advisor: 2 years (preferred)
Customer Service: 2 years (preferred)
Work Location:
In person
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