Cage Cashier - Calgary, Canada - Grey Eagle Resort & Casino

Grey Eagle Resort & Casino

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Cage Cashier - PT (Maternity Leave Contract)

Company Bio

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut'ina First Nation, Grey Eagle Resort & Casino is Calgary's number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview:

Reporting to the Cage Manager, under the Direct Supervision of the Cage Supervisor the Cage Cashier will ensure they promote the utmost integrity and the highest caliber of customer service and respect to all our guests, associates, and AGLC personnel.

When performing the duties of a Cage Cashier, you will be responsible for making timely transactions and will always portray a professional and positive attitude while following the rules and regulations set forth by the company, the department, and the Alberta Gaming and Liquor Commission (AGLC).

You will be directly responsible for the operations of the front window, transactions with the Count Room, and assisting with Cage transfers as required by the Cage Supervisor.

When performing the duties of a Cage Cashier, you will be responsible for remaining in Compliance with AGLC terms and conditions, AML, site controls and department policies and procedures.

Job Duties:

Ensure the guest is being provided with superior customer service
A passion for excellent service and the organization's vision
Commitment to learning what our customers' needs and wants are
Encourage mutual accountability in service and inspiring others
Ensure the cash cage meets desired presentation for our guests throughout hours of operation
Willingness to discover opportunities to exceed the customer's expectations
Uphold a teamwork experience helping where available or when requested
Ability to accept responsibility readily and grasp instructions
Adhere to all the established policies and procedures for effective and secure cash flow

Education and Experience:

Cash Handling experience is required
Casino experience an asset
High School Diploma or Equivalent

Knowledge, Skills and Abilities:

Responsible for the redemption of all TITO tickets as well as balancing them at the end of each shift
Responsible for assigned cash float, reconciliation of corresponding paperwork, and balancing currency at cash out
Identify and report counterfeit bills
Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests
Support and communicate with all associates within the casino gaming floor
Responsible for the daily execution of operational goals and objectives
Responsible to initiate hand pays to Slot Attendants for Jackpot wins
May be required to assist or perform the duties of a Count Room Clerk when scheduled
Computer data entry of cash transactions in Slot Bank and Bally SDS Tito program
Actively communicates inefficiencies
Ability to work under stress obtaining organizational skills in time management
Maintains housekeeping of workstation and surrounding areas
Maintain an AGLC gaming workers license
Uphold a team work appearance offering assistance where available or when requested
All other duties as assigned