Clinical Support Specialist/medical Office Assistant - Edmonton, Canada - University of Alberta

University of Alberta

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SS University Health Centre:

Competition No.

S D1

Posting Date

Apr 19, 2023

Closing Date

May 03, 2023

Position Type

Full Time - Operating Funded

Salary Range

$43,365 to $58,081 per year

Grade

Hours

35
This position is a part of the Non-Academic Staff Association (NASA).

This position has a term lengths of two years from the date of hire and offers a comprehensive benefits package which can be viewed on our Benefits Overview page.

Location:
This role is in-person and work primarily located at North Campus, Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day.

We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada's Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Department/Faculty Summary

The Dean of Students supports all students — undergraduate and graduate — in the pursuit of academic and personal success. The Dean of Students collaborates with faculties, offices, and services across all campuses to deliver effective programming and provides leadership on university policies and initiatives.

The Office of the Dean of Students coordinates many services that strive to create diverse and inclusive support in all stages of the student experience, including: academic resources, career and professional development, health & wellness services, and community resources.

Position Summary

Reporting to the Administration Supervisor and working in a collaborative cross-team environment, the Client Support Specialist/Medical Office Assistant is responsible for clinical support throughout the University Health Centre (UHC).

Registration, patient flow, records management, and answering patient inquiries are all administrative functions of this role.

This position works in a physically demanding environment that includes long periods of standing and walking throughout the day and may include some early evening work.

Duties

Provides functional and administrative support to the nursing team and UHC physicians to ensure efficient patient management
Provides reception services to UHC patients; greets and directs patients to appropriate area, registers patients for medical visits and responds to phone inquiries
Books appointments using an electronic medical record system
Manages and maintains all patient records and processes patient information requests while adhering to privacy requirements
Responsible for responding to alarms and addressing security issues that may arise within the centre
Provides administrative medical support services to the physicians that include booking diagnostic appointments for patients and recalling patients for followup
Receives patient payments as required
Ensures that medical inventories are maintained and medical offices are sufficiently stocked with appropriate supplies; includes cleaning medical instruments

Minimum Qualifications

Minimum High School Diploma, supplemented by Medical Terminology certification; equivalent combinations of education and experience will be considered
Minimum two years office experience, preferably in a medical facility
Experience working with Electronic Medical Records system, preferably QHR Accuro
Level 1 CPR and First Aid
Experience with blood pressure machine and urinalysis equipment
Excellent organizational and timemanagement skills
Up to date with all immunizations
Ability to work in a physically demanding environment that includes long periods of standing and walking

Preferred Qualifications

Medical Office Assistant Certificate an asset
Medical Device Reprocessing in Community Setting Certification considered an asset
WHIMIS training would be an asset
Infection Prevention training considered an asset

How to Apply
**We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.