Assistant General Manager - Toronto, Canada - Harlo Entertainment

Harlo Entertainment

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ASSISTANT GENERAL MANAGER

Harlo Entertainment is a Toronto-based operator, management, and private equity company, delivering value over 30 years of aggregate experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines best-in-class, luxury experience and is deeply committed to the highest level of guest satisfaction.

We are a people first culture. We strive to create great outcomes and to establish win-win partnerships through integrity, reliability, inclusivity, and great communication. Our greatest asset is our people, as they are the powerhouses behind our outcomes.

We challenge the status quo. We are disruptors. We are bold in what we do. We are brave, think big and move swiftly. We don't just acknowledge change; we initiate and embrace it.

We always bring our best. We hold ourselves accountable for over-delivering on a consistent basis. We take responsibility for the outcome of our work. Done is better than perfect.

We find a way to make it possible. We are in the business of storytelling and remarkable experiences to create moments that matter. We ooze passion and pride in everything we do. We are relentless, driven and proud. We dig deep, we get our hands dirty. There is no challenge that is too big or too small for our team.

We're looking for an
Assistant General Manager to join our dynamic team as we expand our hospitality portfolio in Toronto and beyond.

What You'll Do

Supporting the daily restaurant and property F&B operations.
Design operation strategy and set goals for growth.
Work with stakeholders to develop and enforce established policies and procedures.
Maintain budgets and optimize expenses.
Establish and enforce operation strategies to meet quality and customer service standards
Maintain all F&B division facilities are clean and safe.
Ensure employees work productively and develop professionally.
Oversee recruitment and training of new employees.
Evaluate and improve operations and financial performance.
Direct the employee assessment process.
Prepare regular reports for stakeholders.
Ensure staff follows health and safety regulations.
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Oversee marketing strategies and special events to attract more customers.
Build and maintain a positive working culture and engaged team.
Strict adherence to health and safety procedures and Talent procedures as per company and property policy.
Organize and lead regular meetings to discuss about issues and updates, ensuring team alignment.
Administer, oversee and coordinate corporate events.