Admn o 18r - Abbotsford, Canada - BC Public Service

BC Public Service

Verified Company

Abbotsford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Title- ADMN O 18R - Client Services Supervisor- Position Classification- Administrative Officer R18- Union- GEU- Work Options- On-Site- Location- Abbotsford, BC V2S 1H4 CA (Primary)- Salary Range- $64, $72,674.

35 annually- Close Date- 6/17/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Agriculture and Food- Ministry Branch / Division- Plant and Animal Health Branch- Job Summary
Take the next exciting step in your administrative career

The Plant and Animal Health Branch (PAHB) in British Columbia is dedicated to ensuring the sustainability of animal and plant agriculture and safeguarding public well-being.

This is achieved through diagnostic services, surveillance, risk assessment, and the development of strategies to mitigate identified risks.

The Plant Health Unit (PHU) within PAHB focuses on addressing plant health issues that impact agricultural productivity, environmental sustainability, and crop competitiveness.

It includes the Plant Health Laboratory, which diagnoses problems caused by insects and diseases affecting crops and plants.

The Animal Health Centre (AHC) is a prominent full-service veterinary laboratory in Western Canada, offering over 400 diagnostic tests for various animal species, including wildlife, mammals, fish, reptiles, and amphibians.

AHC plays a critical role in protecting human health by promptly and accurately diagnosing zoonotic diseases in the public health and food safety sectors, such as SARS-CoV-2, influenza, and Salmonella

The Client Services Supervisor position within the Plant and Animal Health Branch provides an excellent service experience to citizens and businesses across a broad range of laboratory services provided in the Animal Health Centre and Plant Diagnostic Laboratory.

The Client Services Supervisor plays a crucial role in driving business growth by managing client relationships effectively, maximizing revenue opportunities, and leading a team to deliver exceptional service.

This role requires a blend of leadership, analytical skills, and a deep understanding of client needs and market dynamics while providing an excellent service experience to citizens, businesses, clients, and partners in British Columbia.

Job Requirements:

Diploma or higher in human resources, business administration, financial management, science, or other related field from a recognized institution.
Minimum of 3 years of experience in providing customer/client service.
Minimum of 3 years of clerical/administrative experience and/or relevant training.
Experience leading teams, projects, or the delivery of a program.
Experience resolving customer/client complaints or addressing issues within a team.
Supervisory or managerial experience associated with laboratory sections in a diagnostic laboratory setting.
Experience with accounting principles, procedures, and financial policies.
Experience with conflict management and dealing with emotionally charged individuals or groups.

About this Position:

This position has full time on-site requirements.
An eligibility list may be established to fill both current and/or future permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.

Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.

For more information, please see What We Offer.

How to Apply:

Cover Letter:
NO - Please do not submit a cover letter as it will not be reviewed.

Resume:

YES:

Questionnaire:
YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements.

Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience.

The questionnaire will take approximately 60 minutes to complete.

Additional Information:

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.