Co-op Student, Customer Service and Scheduling - Stoney Creek, Canada - Samuel, Son & Co., Limited

Samuel, Son & Co., Limited

Verified Company

Stoney Creek, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FOR SEPTEMBER-DECEMBER

This role primarily involves assisting the customer service & scheduling team with imaging and document control related tasks.

This is an excellent opportunity for a student or a recent graduate to receive exposure to the metals industry in an industrial environment.

This role will also provide exposure to various customer workflows including order placement, order processing, invoicing and customer relationship management.

Responsibilities:

Work closely with Customer Service & Scheduling Mgr. to manage plant and customer documents.
Scan, upload, file and shred (as needed) plant documents which include inbound bills, set ups, work orders, picklists and disputes

Imaging and documentation responsibilities:

Assist the customer service team and the receptionist with all document scanning responsibilities
Reconcile customer invoices with the system in order to rectify discrepancies
Propose process improvements to minimize discrepancies
Other responsibilities as assigned

Job Requirements (Skills, Qualifications):

Enrolment in a Business or Administration related Coop program or a recent graduate
Some customer service or office work experience is preferred
Working knowledge of Microsoft Excel, Outlook, Word.
Team player with excellent communication and interpersonal skills
Ability to work independently
Strong attention to detail and organization skills
Ability to prioritize activities and multitask in a busy work environment
High degree of professionalism and confidentiality in dealing with Samuel and

customer information.

At Samuel we believe in a culture of equality. Respect and integrity are at our core.

We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.