Parts Support Coordinator - Winnipeg, Canada - MacDon Industries Ltd
Description
PURPOSE and SCOPE
The Parts Support Coordinator is responsible for internal and external customer support, order entry and monitoring backordered items and expediting delivery to the Distribution Centre.
PRIMARY JOB RESPONSIBILITIES
The following are the main job responsibilities and priorities for this position:
- Order entry including EDI orders.
- Assist in developing daily shipping and work schedules to ensure efficient operations throughout the Distribution Centre.
- Monitor backordered items and expedite delivery creation and shipment of needed products.
- EOP order entry and credit approval.
- Tracking distributor and dealer orders, allocation and shipments.
- Share in responding to after hour's emergency parts request (weekday evenings, during peak harvest season).
- Comply with the organizations environmental, health and safety, recycling, sustainability efforts and quality assurance policies and standards.
- Other duties as assigned.
QUALIFICATIONS
Education and Experience
- Post Secondary education in Business Administration (Business Certificate, Business Diploma or University Bachelor Degree) or related field is preferred
- Minimum one to two years working in a distribution environment dealing with order entry, tracking and customer service.
- Background in Agriculture an asset
- Experience with Microsoft Office products required.
Skills and Knowledge
- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Excellent communication and organizational skills.
- Ability to take the initiative and problem solve.
- Mechanically inclined with a strong mathematical proficiency.
Schedule:
- 8 hour shift
Work Location:
One location
More jobs from MacDon Industries Ltd
-
Shipping Foreperson
Winnipeg, Canada - 1 week ago
-
Human Resource Manager
Winnipeg, Canada - 1 week ago
-
Foreperson Tooling Build Department
Winnipeg, Canada - 2 weeks ago
-
Shipping Forklift Operator
Winnipeg, Canada - 2 weeks ago
-
Procurement Specialist
Winnipeg, Canada - 59 minutes ago
-
Regional Parts Manager
Winnipeg, Canada - 2 weeks ago