- Scheduled monthly maintenance as well as responding to breakdowns on short notice to minimize downtime and maximize availability.
- Technical support service for the installations via telephone, email and remote computer login for troubleshooting and performance checks during and out of office hours as agreed. This involves liaising with support staff at Chrysos' headquarters and our technology partner in China.
- Training of the customer on the safe operation and maintenance of the equipment.
- Spares inventory management for each installation site.
- Complete maintenance and spares documentation and providing feedback to customers.
- Assisting in the development and continual improvement of the processes associated with the maintenance and service of Photon Assay systems.
- Assisting in the installation and commissioning of new installations.
- Preparing fault records for statistics and reporting.
- Assisting with Root Cause Analysis of faults (to improve reliability) and safety (to prevent incidents that could lead to injury or damage).
- Working with a team in support of a strong WHS culture.
- Demonstrated experience in maintaining technical equipment.
- Safety mindset, we prioritize safety as a non-negotiable value.
- Strong customer service ethos and problem-solving skills.
- Able and willing to travel and work within Canada and overseas, including at remote locations such as mine sites.
- Excellent written and verbal communication skills - proven
- Valid rights to work with Current Driver's License.
- Proficiency with office productivity software MS suite to include Outlook, Excel, Word and PowerPoint.
- College graduate with 2-3 years' experience, with a diploma in mechatronics (electrical, electronic, mechanical)) or a closely related technical discipline.
- Familiarity with the mining industry and mine-site operations.
- Customer Service and Field Service experience in the mining or mineral sector (or related) processing industries.
- Demonstrated experience in fault finding in electro-mechanical equipment.
- Hands-on experience in one or more of the following areas: electrical wiring and safety, power distribution, mechanical maintenance, and repairs; basic electronics; metalworking; engineering drawing and design.
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Maintenance Specialist Surrey, Vancouver - Chrysos Corporation
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Description
Welcome to Chrysos - Where Innovation Meets Mining ExcellenceWe are seeking a Maintenance Specialist for Vancouver, Surrey.
Who we are ...
Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective.
Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful. Chrysos Corporation's diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and safe ore analysis for the global mining industry.
Join our global maintenance team, located in Vancouver BC, Canada...
In this role you will join maintenance with support from the rest of the team, to provide hands-on technical support service to ensure the smooth running of Chrysos Photon Assay equipment. This permanent full-time role is based in Surrey, Vancouver as an agreed roster.
Maintenance Engineering
Skills, Competencies and Experience
Safety is non-negotiable: We prioritize safety as a non-negotiable value; providing training, resources, and continually improving procedures to drive and maintain a safety-first culture for our team, our customers, and the communities within which we operate.
We work as one united team: By nurturing a culture of trust, respect, and accountability, along with open communication, collaboration, and even a dash of humor, we create an inclusive environment where fairness and equality are paramount. We value diversity and embrace every team member's unique identity and voice. Together, we are committed to achieving our aspirations, recognizing that working as a unified team is the key to turning them into reality.
Innovation with empathy and impact: We are committed to making a positive impact on the world through meaningful, environmentally aware innovation. We embrace change and disruption with enthusiasm and welcome these events as opportunities for revolutionizing industries through new ways of thinking and working. We never accept the adage "That's the way it's always been done."
Partner for values-driven growth: We drive sustainable growth and deliver incremental benefit to our customers, communities, and other stakeholders through open and collaborative partnerships with values-based organizations. We confirm that our actions are consistent with our principles and ensure that trust, respect and integrity remain central to all our internal and external relationships.
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