Group Claims Assistant - Waterloo, Canada - Equitable Life of Canada

Equitable Life of Canada

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff.

Join Equitable Life today.

Position Title:
Group Claims Assistant

Reports To:
Manager, Group Dental Claims and Group Claims Support

Department:
Group Claims and Admin Management

Term:
Permanent Full-Time

Work Arrangements:

We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

This is fantastic opportunity to get your foot in the door at one of Waterloo Region's Top Employers for 2023

What you will be doing:

Open, sort, and distribute mail
Index incoming documentation accurately and within established turn around times
Photocopying and other administrative tasks
Maintain spreadsheets for tracking mail volumes, settlements each month, and other reporting purposes
Basic member level updates
Maintain case list allocations and complete updates as required
Other duties as required
Match denied claims with the system generated EOB to return to insured employees
Prepare claims packages for Ombudsman as required
In conjunction with claims team, prepare necessary documents to send for audit
Returned mail process (Look up addresses or call employers for missing addresses for claims that have been returned to sender by Canada Post, and update the address on BMS)
Other duties as required

What you will bring:

Strong organizational skills, with strict attention to detail
Excellent time management skills and ability to multitask and prioritize work
Ability to maintain a high degree of accuracy
Desire to be proactive and create a positive experience for others
Ability to learn processes and technology quickly
Flexible team player who is customer service oriented

What's in it for you:

A healthy worklife balance with employee wellness top of mind
Annual bonus program, annual vacation allowance, and companypaid benefits program
An additional paid volunteer day each year so you can spend time giving back to the community
Immediate enrollment in the company's pension program with employer matching
Employee resource groups that support an inclusive work environment
Tuition support and specialized program assistance
A company subsidized cafeteria with a variety of daily options
Discounts on company products and services, and access to exclusive employee perks
Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to: