Assistant Housekeeping Manager - Banff, Canada - Canadian Rocky Mountain Resorts

Canadian Rocky Mountain Resorts
Canadian Rocky Mountain Resorts
Verified Company
Banff, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
This position is based in Buffalo Mountain Lodge, Banff, AB.


Primary Function:

The Assistant Housekeeping Manager is responsible for overseeing the housekeeping team to maintain impeccable standards of cleanliness in guest rooms and public areas of the lodge.

This role involves ensuring efficient operations, addressing guest requests promptly and courteously, and stepping in for the Housekeeping Manager as needed.


Duties and Responsibilities:


  • Inspect rooms regularly to ensure quality control policies are met.
  • Motivate, coach and mentor housekeeping team members.
  • Provide guidance on cleaning procedures, inventory, task prioritization.
  • Assist with payroll, scheduling, budgets and other administrative tasks.
  • Cover and represent department leadership in their absence.
  • Resolve guest complaints and issues promptly and professionally.
  • Verify compliance with uniform, grooming and appearance policies.
  • Comply with health, safety and sanitation procedures.
  • Other tasks as assigned by leadership.

Requirements/Experience:


  • 1+ years housekeeping experience.
  • Previous supervisory experience required.
  • Outstanding leadership, coaching, and communication abilities
  • Guest service focused with excellent multitasking abilities.
  • Highly organized with acute attention to detail
  • Able to lift up to 30 lbs. and endure physical demands.
  • Willing to work flexible hours in all weather conditions.

Job Types:
Full-time, Permanent


Salary:
$50,000.00-$55,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Onsite parking

Application question(s):

  • Will you be able to relocate to Banff, AB for this job?

Experience:

Housekeeping Supervisory: 1 year (preferred)


Work Location:
In person
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