Warranty Coordinator - Mississauga, Canada - Signify

Signify

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Title

Warranty Coordinator - Cooper Lighting Solutions

Job Description:

We are

Cooper Lighting Solutions.

We build forward-thinking lighting solutions that make people's lives safer, while making buildings, homes and cities smarter and more sustainable.

We deliver an industry-leading portfolio of indoor and outdoor lighting, lighting controls and smart lighting systems.

Cooper Lighting Solutions is a business unit of Signify, the world leader in lighting.

Together we have a shared purpose to unlock the extraordinary potential of light for brighter lives and a better world.

Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career.

Together, we're transforming our industry.

Your opportunity

We're looking for a Warranty Coordinator to join our Service Team in Mississauga, ON.

You'll be responsible for direct resolution of quality concerns with our customers and you will provide feedback for continuous improvement to our manufacturing facilities.

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

What you'll do- You ensure timely and qualitative (on-site) execution of services that provide the customer with a positive customer experience- You ensure timely and correct solving of complaints, inquiries and requests related to technical product related topics.

Execute recall activities.- You analyze & solve complaints, on or off-site. Drive root cause analysis and preventive action. Keep customers proactively informed and flag patterns of complaints towards management.- You will negotiate and resolve labor claims with contractor and vendors while managing a monthly budget for warranty costs across Canada

Your qualifications- Electrical Engineering Degree or Electrical/Electronic Technologist Diploma- 1-3 years of experience preferably in the lighting/building automation- Strong written and oral communication skills- Must be willing to travel up to 15% nation-wide.

- Must have a valid driver's license

We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

#LI-TR1

What you'll get in return

We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles.

Learning is fundamental to our culture. Through continuous learning, we are transforming the industry.

You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See

SignifyLife

through the eyes of our employees

Who we are

Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting.

And our lights, when connected, bring data to devices, apps and people - redefining what light can do and how you use it.

Today, our innovations, such as LiFi - internet connectivity through light - and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world.

We're operating in 74 countries with 32,000 people worldwide.