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    Clinic Receptionist - Toronto, Canada - WELL Health Technologies Corp

    WELL Health Technologies Corp
    WELL Health Technologies Corp Toronto, Canada

    2 weeks ago

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    Description

    Entity: WELL Health Clinic - Eglinton

    Position Title: Receptionist

    Job Class: Part Time with a potential to build up to Full time hours

    Work Location: 243 Eglinton Ave W, Toronto, ON

    Position Summary:

    Clinic Receptionist is a front-line position. The Clinic Receptionist, in most cases, is the individual with whom you communicate when first contacting Uptown Health Centre – Eglinton. The Clinic Receptionist provides clerical and administrative support, either as part of a team or individually. They may also take ownership of specific projects. The Clinic Receptionist provides high quality reception services to the physiotherapist's and Massage Therapist's patients in a caring manner and maintains confidentiality of all information.

    Reporting directly to the Clinic Manager with a dotted line to the Administration Supervisor or Clinic Administrator, the Clinic Reception responsibilities generally include, but are not limited to the following:

    What you will be doing:

    • Greet patients and liaise with patients and their families in a compassionate manner.
    • Answer incoming calls in a courteous and professional manner within 3 rings.
    • Receive and convey messages in writing, verbally and electronically.
    • Book appointments
    • Call and confirm booked appointments as necessary.
    • Create invoices and collect payments.
    • Direct Billing to insurance companies
    • Follow patient intake procedures for Private, MVA and WSIB patients.
    • Prepare documents for mail-out.
    • Complete/type documents as required with a high level of accuracy.
    • Scan, Fax and File documents
    • Help prepare patient files for transfer.
    • Operate all aspects of Electronic Fund collections.
    • Assume administrator responsibilities as assigned during administrator absence.
    • Contribute equitably to maintaining the cleanliness of the practice.
    • Maintain company dress and appearance standards.
    • Ensure compliance to Health & Safety regulations and standards.
    • Perform laundry as needed.
    • Attend staff meeting when required.

    You have:

    • A minimum of a high school diploma.
    • Excellent customer service and interpersonal skills
    • Able to communicate effectively with a variety of people who may be worried, frustrated or angry.
    • Proficient in use of keyboard and Windows operating system.
    • Have good listening and clear verbal communication skills.
    • Previous experience in a physiotherapy or medical practice environment, EMR and understanding of medical terminology is desirable.

    The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

    WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way

    WELL has been independently certified as a Great Place to Work by Great Place to Work Institute Canada, an achievement that reflects the company's strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its 'Healthy Place to Work' ESG strategy pillar.

    Want Read more about us:



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