Regional Manager, Vancouver Island, Cp3 - Victoria, Canada - CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 411826

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada's Best National Network.

We love to innovate, embrace big challenges, and live for the newest technology

Responsibilities / Job Description:

We are in search of a Regional Manager to join The Bell Retail Team. We are a high performance telecommunications sales channel driven by a culture of pride.

We are committed to:

Providing an exceptional retail experience for our clients
Creating a great place to work for our people and
Being the benchmark for all other sales channels to follow.

This position reports in to the Director of Corporate Stores.
Regional Managers are responsible for overseeing and leading an assigned number of Bell Stores. They are accountable for the Store Managers and achievement of targets for all lines of business (incl. Wireless, Satellite and Internet).

In addition to managing Store Managers, Regional Managers are responsible for operational duties include recruitment, new store openings, and in-store communications.

Regional Managers are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge.

In accordance to Corporate Store visual merchandising standards, Regional Managers must ensure that all stores are well maintained and display up-to-date offers and in-store elements.

Regional Managers are responsible for ensuring that all Store Managers are coached, trained, and are driving results at store level.

Responsibilities

Work closely with all corporate store channels as the Home Office ambassador for Bell Mobility Channels
Improve customer satisfaction and retail profitability. Support managers to maximize customer service in the stores
Deliver aggressive performance targets and successful (profitable) financial results in each of the three channels
Drive strategic direction and initiatives for all retail store operations within their group
Deliver the expected standard of excellence for all Bell retail stores
Develop store operations staff teams into a customer focused, performance driven, skilled retail team
Ensure teams establish marketing and merchandising in order to fulfill Bell Mobility Channels' commitment to offer its customers a complete range of communication and entertainment products and sell a complete range of communication and entertainment products and services
Establish a level of operational excellence
Supervise corporate store managers in order to maximize sales operations. This includes customer experience service, employee development
Ensure aggressive merchandising and sales exploitation of all Bell products in all Bell corporate store locations
Ensure execution of the new retail benchmarks to better measure retail progress
Exhaust all revenue, profit generating micromarketing opportunities with the retail channels

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Management

Job Status:
Regular - Full Time

Job Location:
Canada : British Columbia : Victoria

Work Arrangement:
externalWorkArrangement

Application Deadline: 06/09/2023

Created:
Canada, BC, Victoria

Bell, one of Canada's Top 100 Employers.