Bilingual Customer Service Representative - London, Canada - Canada Life Assurance Company

Canada Life Assurance Company

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

The department operates

from 8:00 am to 6:00 pm (EST) Monday to Friday, which means no late evenings and no weekends We are closed on statutory holidays too. Our offices are in a central location and conveniently located along all major transportation routes.

You'll also benefit from many advantages, such as:

Full time hours
Remote training and work from home arrangements in place for the next couple of months (Covid19)
Future work environment will include a rotational inoffice & workfromhome schedule.
Paid threeweek training program, followed by 23 weeks of mentorship
Two paid Personal days, paid vacation, and a wellness account
Excellent benefits
Pension plan
Option to participate in the Share Ownership Program
Bonus plan based on your individual performance
Education reimbursement program $2,000 (annually)
Career advancement options
Being a part of a great team

As part of our team you will:

Provide accurate answers to plan members, branch representatives, insured persons while maintaining the
highest level of customer service:
Actively participate in an
ongoing learning environment where you'll receive support in your development

Does this sound like you?

You have
superior customer service skills and are an effective listener
You are
resilient and able to handle the stress of a 'realtime' environment
You have a
natural curiosity and are a
critical thinker:
You have an
optimistic outlook and have a positive approach to work
You possess
strong organizational and
time management skills:
You have
excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other
You have
strong written communication skills:
You've demonstrated the
ability to solve problems through investigation and make timely decisions
You have a
High school diploma or equivalent

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _

- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid

IND