Reception/medical Office Assistant - Edmonton, Canada - Edmonton O-day'min Primary Care Network
Description
Full Time 1.0FTE (37.5 hours/week)
Reporting to the Clinical Supervisor or designate, the MOA supports the delivery of Primary Care Services in the interdisciplinary clinical setting.
The MOA uses clerical processes as a member of, and in collaboration with, the multidisciplinary team, delivering consistent quality care to meet the patient/client's needs.
The MOA accepts responsibility for continuing competency through ongoing professional development including participation in education programs, research, and quality activities.
The MOA practices in a setting where patient care needs are well defined and established, and where changes in the health condition of the patient may be unpredictable.
RESPONSIBILITIES/DUTIES
The position is also responsible for:
- Answering incoming phone calls
- Incoming/outgoing mail
- Recording/checking in patients arriving for appointments
- Maintaining ongoing tracking and appropriate documentation on referrals
- Rebooking patient appointments
- Autoclave tools
- Maintaining incoming fax folders
- Ensuring stock of patient washrooms
- Receiving stock/supplies
- Charting relevant data into the electronic medical record (EMR) e.g., record faxes sent, etc.
- Recording complete and accurate relevant data for every patient/client in a retrievable form according to EOPCN policies
- Recording and document all pertinent, updated information in the EMR
- Participating in programs to develop and maintain competency and promote professional growth
QUALIFICATIONS
- Graduate of an approved Medical Office Assistant program
- High school diploma
- Preference is given to those with Accuro EMR experience
- Medical terminology
- Knowledge of proficient computer skills
- Experience using electronic medical records
- A minimum of oneyear experience in a medical office setting is required
- Demonstrated communication, interpersonal skills, and team player skills are required
- Ability to foster and maintain relationships with a wide variety of stakeholders and responsibility levels
- A Criminal Record/Police Information Check with Vulnerable Sector check.
APPLY TODAY
The EOPCN offers a competitive compensation package with comprehensive benefits, opportunities for continuing education and career growth, and an outstanding work environment.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite gym
- Paid time off
- RRSP match
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Medical office: 1 year (required)
- Accuro
EMR:
1 year (preferred)
- Electronic medical records: 1 year (required)
Licence/Certification:
- Medical Office Assistant Certificate (required)
Work Location:
In person
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