Collection Officer - London, Canada - Ministry of Finance

Ministry of Finance

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a motivated individual? If so, bring your expertise to the Ministry of Finance, Account Management and Collections Branch, London Tax Office to conduct debt collection activities in support of business-critical revenue generating operational requirements.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: In this position, you will:

Collect amounts owed to the Crown by investigating/resolving delinquent accounts resulting from clients failure to comply;
Communicate rights and obligations, negotiate payment arrangements and obtain securities;
Liaise with sheriffs, banks, lawyers and other parties;
Process payments using an automated system, prepare correspondence and maintain the integrity of tax roll information;
Initiate necessary recovery actions.

How do I qualify?:

Collections and Financial Knowledge:

You have demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments/demands, liens and other recovery actions
You are familiar with bankruptcy administration and debt security instruments
You have knowledge of accounting methods to analyze financial data

Communication Skills:

You have oral and written communication skills to negotiate and deal tactfully with an array of people in sensitive situations
You can prepare correspondence for taxpayers and their representatives, bankers, and sheriffs

Analytical, Research and Organizational Skills:

You have research and analytical skills to gather and analyze data
You can work independently and accurately with high volumes of assignments
You can manage multiple priorities and work within tight timelines

Computer Skills:

You have ability to use database and word processing programs to prepare reports and analyze information
You demonstrate experience within an automated collection system

Additional Information:

Address: