Operations Manager - Toronto, Canada - BentallGreenOak

BentallGreenOak

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Manager

Toronto, ON

Who We Are:
BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services.

BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe.

BentallGreenOak has offices in 27 cities across thirteen countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets.

BentallGreenOak is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

BentallGreenOak promotes a corporate culture that attracts and retains the highest caliber people.

We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better.

We are committed to a safe and sustainable work environment.

What You Will Do:

Responsible for the operation and upkeep of all building systems including mechanical, electrical plumbing, structural systems and building life safety equipment and systems
Responsible for the grounds and buildings including all maintenance and housekeeping, and public and tenant safety
Conduct regular inspections of all phases of the property operations
Oversee contracted services and trades, including security and life safety.
Maintain files and records for the operations department
Administer ongoing BOMA BEST Certification
Oversee, train, and administer the operations staff
Administer the Emergency Response program and update Tenant and Staff manuals
Coordinate Service Agreements & Specifications
Write specifications and tendering documents for construction and capital projects
Review, approve and oversee tenant construction projects to ensure building standard compliance. Review all tenant design plans and approve
Establish and oversee a program of scheduled preventive maintenance using Angus Anywhere, and/or other web based systems as required
Ensure tenant service calls are responded to and addressed quickly and efficiently
Promote owner/tenant goodwill by following up on requisitions and work orders to ensure corrective action has been taken
Ensure optimization of site energy management and recycling programs
Monitor and maintain all on site tools and equipment
Ensure operations expenditures are kept within budget guidelines while maximizing the full value of the expenditure
Assess and provide longterm planning reports for capital expenditures
Maintain and foster professional relationships with tenants
Ensure that the General Manager is informed on all aspects of operations
Ensure attendance to emergency calls and communications on a 24 hour basis
Embrace and proactively support BGO culture of environmental responsibility and social responsibility.
Proactively support BGO culture of environmental responsibility and social responsibility, and lead efforts to best demonstrate the organization's commitment to sustainability and responsibility, following BGO's protocols, related policies and procedures.
Participate in tenant and staff communitysupport events as appropriate
Other duties as required

Who You Are:

The Operations Manager shall have the following technical qualifications, or industry equivalency:

Minimum of 5 years direct work experience in running large buildings or preferably enclosed retail centres
Management experience is an asset
Knowledge/understanding of boilers, cooling towers, refrigeration, RTUs, pumps, fans, motors, elevating devices, lighting and energy controls, emergency generators, and emergency equipment and procedures
Knowledge/ understanding of Fire Protection Systems
High voltage systems, low voltage systems, primary and secondary transformers, HVAC control systems, lighting and power systems, telecommunication systems, motor controls
Domestic hot and cold water systems, heating and hot water tanks, waste systems, all piping, heating, chilled water, sprinkler risers, sprinkler distribution and washroom facilities
General commercial building construction knowledge and experience. Able to read and review design drawings for construction, trouble shoot construction issues, review site conditions at construction sites, communicate with trades and maintain compliance with base building requirements.
Knowledge of construction, code and regulations
Experience with BOMA BEST, Fitwel Certifications is an asset
Experience with Net Zero Carbon planning and execution is an asset
WHMIS training
A valid driver's license
Intermediate level skills in Microsoft Office / general computer skills
Knowledge in all facets of building operation
Time Manageme