Telecaller/appointment Setter - Toronto, Canada - Images 2000 Inc

Images 2000 Inc
Images 2000 Inc
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Telecaller and Appointment setter - Home furnishings industry


The role responsibilities include ascertaining whether potential clients might be interested in our products and services and then scheduling a time for our Sales Representatives to meet with each client.

You should also keep a log of the numbers you have dialed each day.


To be successful as an appointment setter, you should be determined to achieve and surpass each of your work-related goals.

Ultimately, an outstanding appointment setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.

To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings.

A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.


Telecaller Responsibilities:


  • Studying the details of each offering and remaining abreast of updates to these offerings.
  • Obtaining and updating lists of individuals' contact details.
  • Calling active and budding clients to encourage the purchase of items.
  • Addressing clients' uncertainties, grievances, and suggestions on time.
  • Noting important details of each conversation.
  • Communicating verbal acceptances of offers to our sales team for closing.
  • Recording all successful and unsuccessful attempts to close sales.
  • Attending regular team meetings to clarify progress and performancerelated expectations.
  • Conducting each of your functions with the utmost respect, regardless of others' dispositions.
  • Familiarizing yourself with essential details of our products and services.
  • Calling prospective clients using a list of phone numbers provided to you.
  • Accepting calls from prospective clients as they arise.
  • Fielding basic questions and concerns about the products and services we offer.
  • Scheduling a consultation between the prospective client and a Sales Representative.
  • Keeping a detailed log of calls, including those which were not answered.
  • Attempting to contact prospective clients who you have been unable to contact.
  • Informing the Manager of recurrent productrelated complaints that warrant addressing.

Telecaller Requirements:


  • High school diploma or equivalent.
  • French Speaking is an asset.
  • Prior experience as a telecaller or similar.
  • Completion of a salesrelated training program is preferred.
  • Computer literate.
  • Exposure to diverse viewpoints, cultural norms, and experiences.
  • Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and recordkeeping skills.
  • Capacity to receive critique without internalizing it.
More jobs from Images 2000 Inc
See all jobs of Images 2000 Inc