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Markham

    Sales Broker - Markham, Canada - Brown & Brown Insurance

    Brown & Brown Insurance
    Brown & Brown Insurance Markham, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

    Brown & Brown Canada has an exciting opportunity available for a Personal Lines Sales Broker supporting our Markham team

    WHAT YOU'LL DO:

  • Manage phone queue metrics with your team to ensure optimal availability for members.
  • Manage pipeline and quote metrics using CRM software.
  • New business leads to be contacted within service level standards.
  • Follow-up phone calls on warm web leads.
  • Provide exceptional customer experience on the phone and through email.
  • Prepare quotes for new business using ARS, Applied Rating Services, or company portals.
  • Provide insurance consultation by recommending appropriate insurance coverage.
  • Partner with Highcourt Partners Client Service Advisors when troubleshooting files.
  • Embrace Highcourt Partners workflows and KPIs.
  • Keeping current on carrier underwriting, marketplace trends and continuous education.
  • Participate in on-site marketing events.

    • WHAT YOU'LL NEED:

  • Post-Secondary Education
  • Experience with TAM and EPIC is an asset.
  • Prior customer experience training an asset.
  • R.I.B. Ontario licensed mandatory.
  • Over 1-year personal lines experience in sales or service.
  • Strong organizational and time management skills
  • Ability to multitask using digital procedures and technology.
  • Proficient in Microsoft Office – Outlook, Word, and Excel.
  • Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts.
  • Ability to identify challenges and overcome them through problem solving and using a teammate approach.
  • Take on new opportunities and tough challenges with a sense of urgency, high energy & enthusiasm.

    • WHAT WE OFFER:


    • Base salary + incentive opportunities.


    • Excellent growth and advancement opportunities.


    • Generous benefits package: health, dental, vision, etc.


    • Employee Stock Purchase Plan.

    We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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