Repair Manager - Surrey, Canada - Ashley Canada - The Dufresne Group

Sophia Lee

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Description
Repair Manager Career Opportunity

Ashley HomeStore is currently seeking a
Repair Manager for our
Surrey Distribution Centre located at
Ave V3Z 3X1.


As a Repair Manager you will be responsible for supervising the repair shop team to ensure efficient and quality repair of customer's product.


Ashley is committed to investing in our team members; we offer:

  • Comprehensive benefits plan, educational assistance program and excellent employee discounts;
  • Employer Sponsored Retirement Savings Plan;
  • Career growth and continuous development;
  • Respectful and familyoriented working environment with strong company values
  • World class training programs;
  • To work at one of Canada's Best Managed Companies.

As a Repair Manager, you will:

  • Be responsible for the activities, scheduling and work assignments for the In-Home and In-Shop Service Technicians, including performance evaluation, training, and counselling
  • Liaise with Distribution, Transportation, Service and Repair Planning to determine workload requirements
  • Understand, follow and ensure compliance with all safe work practices and rules, including leading the repair team in safety recognition and implementation with respect to all repair department processes and practices
  • Assure compliance with all Company policies and procedures
  • Direct subordinates and delegate tasks to ensure timely and quality service
  • Coordinate inshop repairs (including ship prep), and inhome service calls while achieving established monthly goals
  • Maintain service vehicles and provide required documentation for defined maintenance program and insurance requirements
  • Inventory Management
  • Storage Location Maintenance
  • Clearance Approval
  • Product Movement
  • Coordinate 3rd party repairs
  • Oversee parts receiving and inspection
  • Postsecondary education
  • 35 years' experience in the furniture industry, combined with supervisory experience
  • Preferred: 57 years of furniture and/or appliance repair including upholstery, leather, case goods, motion, and/or appliance repairs.
  • Able to create and maintain an environment that supports creative and innovative ways for employees to perform tasks or analyze present tasks
  • Effective decision making and problem solving skills
  • Ability to build high performing teams
  • Ability to lead and measure self and others work
  • Valid Class 5 driver's license and clean driver's abstract
  • Excellent computer skills with a good working knowledge of Microsoft Office products and ability to learn inhouse computer programs
  • Flexible schedule requirements including evenings and Saturdays
  • Some exposure to solvents
  • Criminal Record Check required
**Plan Your Future With Us

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