Repair Manager - Surrey, Canada - Ashley Canada - The Dufresne Group
Description
Repair Manager Career OpportunityAshley HomeStore is currently seeking a
Repair Manager for our
Surrey Distribution Centre located at
Ave V3Z 3X1.
As a Repair Manager you will be responsible for supervising the repair shop team to ensure efficient and quality repair of customer's product.
Ashley is committed to investing in our team members; we offer:
- Comprehensive benefits plan, educational assistance program and excellent employee discounts;
- Employer Sponsored Retirement Savings Plan;
- Career growth and continuous development;
- Respectful and familyoriented working environment with strong company values
- World class training programs;
- To work at one of Canada's Best Managed Companies.
As a Repair Manager, you will:
- Be responsible for the activities, scheduling and work assignments for the In-Home and In-Shop Service Technicians, including performance evaluation, training, and counselling
- Liaise with Distribution, Transportation, Service and Repair Planning to determine workload requirements
- Understand, follow and ensure compliance with all safe work practices and rules, including leading the repair team in safety recognition and implementation with respect to all repair department processes and practices
- Assure compliance with all Company policies and procedures
- Direct subordinates and delegate tasks to ensure timely and quality service
- Coordinate inshop repairs (including ship prep), and inhome service calls while achieving established monthly goals
- Maintain service vehicles and provide required documentation for defined maintenance program and insurance requirements
- Inventory Management
- Storage Location Maintenance
- Clearance Approval
- Product Movement
- Coordinate 3rd party repairs
- Oversee parts receiving and inspection
- Postsecondary education
- 35 years' experience in the furniture industry, combined with supervisory experience
- Preferred: 57 years of furniture and/or appliance repair including upholstery, leather, case goods, motion, and/or appliance repairs.
- Able to create and maintain an environment that supports creative and innovative ways for employees to perform tasks or analyze present tasks
- Effective decision making and problem solving skills
- Ability to build high performing teams
- Ability to lead and measure self and others work
- Valid Class 5 driver's license and clean driver's abstract
- Excellent computer skills with a good working knowledge of Microsoft Office products and ability to learn inhouse computer programs
- Flexible schedule requirements including evenings and Saturdays
- Some exposure to solvents
- Criminal Record Check required
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